IPDJanuary 2, 2024DEI Expert Insights, past webinar

Space and Grace in the Workplace | Past Expert Insights Webinar

Space and Grace in the Workplace

Free DEI Expert Insights Webinar

This workshop is for leaders of departments, divisions, or teams and for anyone who is striving to make their workplace more respectful for all.

Navigating Diversity, Equity, and Inclusion (DEI) in the workplace can be challenging – especially if you have limited knowledge and exposure to DEI concepts.  When you or a colleague make honest mistakes in what you say or do that can be perceived as inequitable or exclusive, colleagues can give you the benefit of the doubt while still taking the opportunity to educate you.  Educating in the moment is one way for you and others to build your DEI skills.  In this workshop, you will learn what it means to provide Space and Grace in the workplace as a tool to expand DEI.
Participants will learn:
  • Actions that leaders and coworkers can take to provide space and grace
  • Strategies to approach DEI issues in a non-shameful way
  • How to create guidelines that allow for mistakes and respectful corrections.

WATCH VIDEO HERE

WATCH VIDEO HERE

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Beth SchaeferDecember 27, 2023Advance Your Career, Professional Development and Career Advancement Blog

Eyeshadow Can Change Your Life | A Workplace Blog

By Beth Schaefer
IPD Director

 

The Workplace Resolution Concept

It’s January, and the start of a new year, so the IPD January article focuses on the New Year and the resolutions or fresh starts that come with it. To freshen up the article idea, I decided to take a different approach and focus the article on workplace resolutions.  A quick search on the internet showed me I was not the first to take this “fresh approach” (You can scroll to the end to see the lists I compiled).

Even as I am encouraging you to set a workplace resolution and pondering my own, I wonder if I need the extra stress of a resolution.  Isn’t the workplace already filled with deadlines, goals, benchmarks, and KPIs?

The Eyeshadow Resolution

And, then I think of the year of the Eyeshadow Resolution: my most successful resolution ever that occurred about 10 years ago.  I was at a New Year’s Day brunch and pressed into sharing a resolution- which I tend not to make or share, but with excessive badgering, I stated that I would resolve to wear eyeshadow every day.

The year of the Eyeshadow Resolution was the year that I lost 60 pounds.

I always laugh at that result and explain it as a fluke, but while researching workplace resolution lists, I came across an article that explained why the Eyeshadow Resolution was so successful. To summarize the research: use your resolution to change your process, not set a qualitative number with a deadline.

The Process Resolution

At the time, the eyeshadow goal served the purpose of keeping people from being in my business, but I had fallen into a bad habit of not getting out of bed when the alarm went off.  Occasionally, I got up on time to get fully ready for work (back in the day when you traveled outside your home to the office and wore a matching top and pants and makeup).  Instead, I hit the snooze button and eliminated parts of my morning routine with each button tap. Not wearing makeup was the first elimination so I could sleep 10 more minutes, followed by other options such as not eating breakfast or not packing a lunch.

 

By resolving to wear eyeshadow each day, I had to quit hitting the snooze button.  To quit hitting the snooze button, I had to go to bed earlier so that I was less tired in the morning. To be less tired and get a good night’s sleep, I had to be sleepy at bedtime. To be sleepy at bedtime, I started doing more exercise and activity.   The Eyeshadow Resolution led to a change in my sleep process which led to overall positive changes for my daily routine that included: activity, sleep, breakfast, and packing lunch.

The Resolution Frame

A resolution is a big-picture change.   While it offers intent, it does not provide a plan.

 

A goal is a measurement.  While it offers a concrete pass/fail measure to a resolution, it does not provide a plan.

 

A process resolution is the key to achieving a goal and a resolution because it contains the first (of perhaps many) concrete steps to change.

 

To frame a resolution as a change in process is easier said than done, but if you are in a resolution rut, this may be the lens for you to reframe and achieve a goal.  I have taken some of the workplace resolutions I found and attempted to frame the process to help get you started.

The Final Notes

At the time of publication, I am still pondering my process resolution goals for both my personal life and my workplace.

In full disclosure, during the past 3 years, I have gained 30 of the 60 pounds back.  Since I work from home and mostly adopted a default routine during the pandemic, it is probably time for me to make an intentional process resolution on my work-from-home routine.

The positive of any resolution is that while we mostly feel that we fail, research provides proof that we do not.

 

  • Even though 43% end their resolutions by February, that leaves more than half who are still forming a new habit after the first month.
  • New Year’s resolutions are 10 times more likely to succeed over other methods of change.
  • You cannot win if you do not enter. 8% of people fully achieve their resolution.  You can be part of that 8% – especially if you are smart about the resolution framing.

 

I wish your process resolution success in in 2024.

 

The References

4 Reasons to Make New Year’s Resolutions Even if You do not Keep Them

5 New Year’s Resolutions for Work in 2024

10 Meaningful New Year’s Resolutions for Your Office

30 New Year’s Resolutions that will Inspire You at Work

New Year’s Resolutions at Work Can Work

 

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Beth SchaeferNovember 6, 2023Pandemics, Holidays & Other Stresses, Professional Development and Career Advancement Blog

Making Your Lists and Checking Them Twice | A Workplace Blog

By Beth Schaefer

IPD Director

Thanksgiving – just a few weeks away – used to be the kick-off of the holiday season.   That is no longer true.   The holidays have crept into October.   As soon as Halloween wraps up on October 31st, people are swapping out their spooky decorations for the next holiday.

The holiday =  more parties and potlucks, more shopping and spending, more decorating and baking… more, more, more… STRESS!

Even though most of this stress is from our home environments, it can creep into the workplace.  As we move into the last 2 months of the year, be aware that the stress of holiday preparations and celebrations may affect your staff and coworkers in different ways.
Read a list and cheers to reducing the stress of the holiday season.

Based on my own experience and some light internet research, here are some top holiday stressors:

Time Management – more parties and potlucks, more shopping, more pageants and festivals, more cooking, more decorating, and more wrapping – all this can lead to more decisions being made with less sleep and changes to routines. Stress.

Family Conversations – so many divisive topics and so much time together – in addition, some family members may no longer be part of the family (death or divorce) and some may be failing cognitively or physically, and seeing these changes firsthand can be jarring. Stress.

Money – while your cash reserves may be spinning downward, many do not even have cash reserves making economic disparities more visible, frustrating, and discouraging during the holidays. Stress.

High Expectations – Besides trying to plan the perfect holiday gathering, finding the perfect gift within your budget, or trying to provide idyllic memories for your children, you may also be scrambling to wrap up the goals you had for 2022. Stress.

Illness –More gatherings also mean more opportunities to spread illness. While this is a relatively new item on the list, it carries quite a bit of stress. The pandemic has made us more aware of doing our part to not spread any germs, but having to choose to stay away from a special gathering because you might have something that you do not want to spread is a tough decision to make – and can also be a no-win situation.  Some will be pleased with your consideration, and some will be miffed that they missed seeing the grandkids or that you could not bring your famous dessert.

STRESS!

All this busyness and stress can lead to less exercise and more eating and more stress –  which may mean weight gain and decreased immunity, or the stress can even lead to physical illness, such as upset stomach, headache, sleeplessness, or even sore muscles.

You can take some actions to manage this year-end stress.

Managing Holiday Stress at Work

As a supervisor:

  • Encourage team members to handle extra holiday chores during lunch times so that workers are present and focused on their tasks.
  • Workplaces can have extra visitors or visiting or parties taking place this time of year; provide some additional quiet spaces for those who need them to concentrate and stay focused to complete work.
  • Remind staff that some people, such as the finance department closing out year-end, are extra-busy during this time and to be patient when interacting with them.
  • Encourage employees to stay home when sick so that you do not spread illness across the department or to each other’s families
  • Help team members prioritize work– especially with their and others’ holiday and vacation time.

As a coworker:

  • Plan so that the work you need others to do can get completed amongst the extra time off and holidays.
  • Check-in with co-workers if you note the stress. Remind them of any Employee Assistance programs they could use or just listen.
  • Be mindful of those who may be alone during the holidays or are experiencing the first holiday without a loved one. Offer comfort if your co-working relationship allows, “I know that this is the first New Year’s Eve without your husband, that must be difficult.”
  • Partner with a coworker and take walks during your breaks.
  • For those who have taken the IPD communication course, remember to flex! Assess the communication style of the person you need to receive your message and then flex your communication style to accommodate them – and remember – we all communicate differently when under stress.

Manage your Holiday Stress

The tried and true include:

  • Eat smart whenever when you are not at gatherings.
  • Skip tasks (do not send out cards) or cut corners (do a cookie swap rather than baking them all yourself).
  • Set a budget for gift-giving and stick to it.

Some more strategic and thoughtful approaches to holiday stress include:

Generate a master schedule of events, prioritize them, and remove the bottom 10 or 15 % of the list. Fewer events and less hustle and bustle will allow you to be present and focused on the ones you attend.  Choose quality over quantity.  Think about planning gatherings with those you missed in December a few months into the new year instead.

Trigger your feel-good endorphins by spending time or money on others. Consider visiting a relative or friend who cannot get out to the big gatherings due to limited mobility issues.  Save money on presents for friends and family and donate it to a homeless shelter or a women’s crisis center. Pack some food for those who are in need. Use technology to reach out to friends and family who may be long-distance and not able to travel back to see their loved ones.

Avoid these questions at family gatherings:

  • When do you plan on starting a family?
  • Why aren’t you engaged yet?
  • Remember when (fill in any embarrassing moment or past argument)?
  • Have you gained weight? Have you got more gray?  Lost weight?
  • Don’t you need a job that pays more money?
  • What do you mean you are not working; what do you do all day?

Mark some days as “off limits.” Mark them off at somewhat equal intervals. Do not schedule anything on those days or nights and use them to get caught up, or just take time to relax, or just hang out on the couch to watch a favorite holiday film or binge-watch a favorite show.

Prepare yourself for difficult social situations (family or otherwise) with these tips:

  • Anticipate awkward questions you might be asked and have a light-hearted vague answer at the ready.
  • Try to position yourself so that you can walk away from conversations you do not want to be a part of.
  • Prepare a list of questions to change topics if a conversation gets heated:
    • I am wondering where to travel this year. Where have people been?
    • I am looking for a good BBQ Shrimp (cake, salad, chili) recipe. Does anyone have one or know where I could look?
    • ____ and _____, I am not sure if I know how you met. Can you share that story with us?
    • I want to binge-watch some shows this winter, what do you recommend?
    • I need to pick the next book for book club. Any ideas?
  • Prepare a list of questions that people (generally) enjoy answering:
    • What are you looking forward to in 2023?
    • How is your (garden, hobby, cooking class, sport, DIY project) going?
    • How was your trip to ____ last summer; do you have any pics on your phone?
    • How old are your grandkids (kids, nieces, nephews, dogs, rabbits) now?  Any pics on your phone?  What are they up to these days?
    • And follow most answers up with, “Tell me more.”

Choose. For those of you who have taken the IPD course on handling conflict, remember there are five choices for how to handle conflict with others.  While you learned these strategies in a workplace context, they work for other environments as well.  Review your 5 strategies for handling conflict and make a choice rather than defaulting to whatever the situation brings.

With those 6 strategies, go forth and have a happy and stress-free holiday season!

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Beth SchaeferOctober 5, 2023DEI Blogs, Leadership and Strategy Blogs, Professional Development and Career Advancement Blog

Interdependence Part 1: The Goal | A Workplace Blog

Moving to Interdependence

By: Beth Schaefer

In search of an employee who is a self-starter and can work independently?  Not me.

 

In writing the posting for our new IPD Operations Lead role, I pulled out a word that I had not thought about for a while, but it seems like a word we should use more – Interdependence.

 

Back in a class I took (high school or college – too long ago to remember), I was taught that Interdependence, not Independence, is the real mark of maturity.

 

The theory was that being able to ask for help when you need it and being willing to support others when they needed it was far superior than being alone on your own island of independence (see the chart below).

 

However, in American culture, we have our roots in the rugged frontier which still transfers to modern day with the self-made person.  We love a “rags to riches” story where one person overcomes all the odds to gain power and riches.  However, I am sure that if you drill down into these stories, you would discover they are myths.  Even as I think about the terms associated with independence such as frontiersman and self-made man, those terms sound antiquated and out of place in today’s world.

 

Frontiersmen relied on someone to teach them survival skills, and others to support a supply chain, and others to care for children, and others to form towns and cities.  They may have moved outside “the grid,” but they used the community for support. They were not wholly independent.

 

I think too of the rich plantation owners that built the southern economy.  Self-made?  Hardly.  They relied on forced labor- slave labor.  Entire communities of slaves to build their empires and fortunes.  They were not independent at all. In fact, they may have even fallen more to the dependent-side of the continuum.

 

While we may not use these specific examples anymore, our culture still idolizes the multi-billionaires who presumably build corporations by themselves using their own ideas. The harm of putting the self-made rugged (or now-days contrarian) individual on a pedestal is that we send the message that NOT asking for help or NOT accepting help is the goal.

 

There are plenty of public service announcements that attempt to tell us that it is OK to ask and accept help for our mental health, but I feel like the step of asking for help is still considered a last-ditch effort to solving a problem.

 

Interdependence in the Workplace

We hire for the self-starter independent worker and are then surprised that we find that person lacks the skills to be a “team player.”

 

It is time for us to realize that we are not working on an island.  We need to teach people to work interdependently, ask for help early, and work with others to dream big and solve large problems.  We need to cultivate work places that value and respect this balance.

 

Look for a series of future articles to discuss the philosophy of Ubuntu that provides a framework to lead based on the African worldview of the interconnectedness between people.

* Examples of resources include = ability to comfort, mentor, ability to pay bills, listen, do errands, make purchases, provide advice, recognize limitations, see other’s strengths and weaknesses, solve problems, maintain person and home, give grace

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Stay up-to-date on upcoming DEI blogs from this series.

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Beth SchaeferAugust 23, 2023For the Public Sector, Professional Development and Career Advancement Blog

Public Sector Hiring Challenges (and Solutions)- Part 2: Disrupt and Innovate | A Workplace Blog

Public Sector Hiring Challenges (and Solutions)

Part 2: Disrupt and Innovate

By Beth Schaefer

IPD Director

In the previous article, I presented 6 steps you can take to give your public sector organization a recruiting edge.

This article moves from the concrete to the abstract.  It is the hope of a 7th action step that is yet to be defined.

Be disruptive and innovative

While I hope the 6 action steps can assist your organization with recruitment, nothing in that list is innovative.  As someone who has spent her entire career in the public sector, I find it sad that the organizations that grow and maintain our democracy are in a talent crisis.  I also find it ironic that so many of our roles focus on helping people with their career pathways, yet our own public sector pathway is hidden.

I stumbled into my public sector career- perhaps like many of you.  I started as a public-school teacher – which I did not even associate with being a public sector role.  When I was ready to move into leadership, I kept finding that the jobs I found appealing required a Master’s degree in Public Administration.  I had never even heard of that degree, but I enrolled in a program, earned the degree, and continued my public sector career in higher education.

I am fortunate that my heart for service could be supported with resources for the convoluted career pathway I took; not everyone has the same resources that I had.  Once they stumble onto the public sector pathway, they may not have the resources to make that change.

This hidden pathway leads me to ask some larger questions:

  • Could we be doing more to promote this career pathway?
  • Are there actions we could take as a collective to promote public sector careers?
  • Could we start the recruiting process in middle school or high school rather than waiting for people to stumble into a public sector career?

Let’s be a choice, not a default.

To me, the younger generation is much more focused on community and service than my 80’s generation ever was.  Let’s leverage those values and show those at the start of their careers that almost every profession and almost any interest can be found in the wide array of public sector roles.

If you want to be disruptive and innovative, here are some links to organizations and events that start their industry recruiting early; maybe they will ignite a spark for the Minnesota Public Sector to collectively promote ourselves as a great career option.

MN Technology Association

Statewide Tour of Manufacturing

4 Ways to Sell Your Program at Parent-Teacher Conferences

Conferences, Job Fair coming April 25th

Southwest Minnesota Career Expo

Perhaps there is a way for us to join forces and collaboratively build the talent pool rather than compete against each other for qualified candidates.

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Beth SchaeferJuly 31, 2023For the Public Sector, Professional Development and Career Advancement Blog

Public Sector Hiring Challenges (and Solutions) Part 1: Recruit | A Workplace Blog

Part 1: Recruit

Compiled by Beth Schaefer

IPD Director

While almost every industry sector is suffering from the challenge of the Great Resignation, the public sector is suffering more than others.  Sources report a 25% vacancy rate for government jobs – up from 13% before the pandemic.

Several factors contribute to this crisis; The Public sector is:

  1. Experiencing high levels of retirement
  2. Requiring non-essential years of experience or degrees for positions – especially since 2/3 of Americans over the age of 25 do not hold a bachelor’s degree
  3. Moving too slowly through the hiring process and losing candidates before the offer phase
  4. Losing the recruitment banner of “great benefits” as corporate benefits have caught up or surpassed government benefits
  5. Trailing on inflation: public sector wage growth has only been 3.4% compared to 5.5% in the private sector

Insufficient qualified candidates prompted 51% of surveyed Public Sector HR Managers to reopen and extend their recruitment period.

What is Working

The National League of Cities surveyed Public Sector Managers who could check any and as many recruitment tactics they thought produced results.  Here is what the survey revealed:

55% or More Selected

Government Websites
Social Media
Employee Referrals

54-30% Selected

Profession-Specific Media
Commercial Websites
College Outreach/Partnerships
Job Fairs

29- 20% Selected

Internships
Apprenticeships

16 other options received 20% or less approval from HR Managers as being effective.

6 Talent-Recruiting Actions to Find Public Sector Employees in Minnesota

For those of you who are part of Minnesota’s public sector infrastructure, here are 6 actions steps that you can take to increase the probability of hiring qualified candidates for your open positions.

1.  Partner with Metro State University’s programs for Public Sector Administration Degrees.

Contact Dr. Crystal Fashant to learn more about providing capstone projects to Metro State students.  This program is a win/win.  Graduate students receive real-world experience and your organization gets to know a qualified potential employee.

Dr. Crystal Saric Fashant, MPNA DBA (she/her)
Associate Professor and Department Chair
Department of Public and Nonprofit Leadership, College of Community Studies and Public Affairs

 651.999.5853 | crystal.fashant@metrostate.edu

 

2.  Become a vendor at the annual Law Enforcement Opportunities (LEO) Career Fair.

Metro State partners with Hennepin Tech and a small nonprofit to host this annual career fair. Contact Mary Schober Martin, the program advisor or the link to get more information.

Mary Schober Martin (she/her)
Academic Advisor
School of Criminology and Criminal Justice (SCJ)

mary.schobermartin@metrostate.edu

LEO Career Fair

 

3.  Post jobs on Metro State’s Career Center

Current Metro State students and alumni have access to Handshake, an online recruiting platform.  Use this link for Handshake information and registration.  The Career Center may also be able to assist you with internships and apprenticeships – especially for roles in IT.  Contact Emily Johnson, the Internship and Apprenticeship Coordinator.

Emily Johnson (she/her)
Internship and Apprenticeship Coordinator, Career Center

651.793.1513 | metrostate.edu

Emily.Johnson@MetroState.edu

Metro State Career Center Handshake

 

4.  Grow your employees by assisting them with a defined career path.

Use these links for more information on building a career path that combines experience with education.  Combine this with a re-examination of your education requirements when posting a position. Here is a sampling of links for Metro State programs – many with online options:

Public Administration

Criminal Justice

Human Services

Search all Programs

 

5.  Support employees with professional development offered through Metro State IPD.

Word of mouth on how well you treat your employees will boost recruitment efforts. Plus, you can build leadership skills with those who are already have experience and knowledge specific to their roles.  Use this link to check out public sector training options or contact IPD to build your own.

Metro State Professional Development

 

6.  Join Minnesota cooperative groups that post public sector roles

Use these links to find out more about these options.

Association of Minnesota Counties

League of Minnesota Cities

 

While I have provided the links and contact information, IPD is part of the Metro State team, and I would be happy to help you connect with the right person with an option(s) that work for you.

Beth.Schaefer@metrostate.edu

Resources

Governing: The Future of States and Localities

American City & County: Overcoming Worker Shortages in Public Sector Amidst Growing Demand

National League of Cities: The Public Workforce Recruitment Challenge: New Data

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metrost4-caJune 2, 2023DEI Blogs, Professional Development and Career Advancement Blog

Pets, People, and Practices: Rethinking Bereavement Policies for a Diverse Workplace | A Workplace Blog

Pets, People, and Practices: Rethinking Bereavement Policies for a Diverse Workplace

By: Destyn Land

One of the most important aspects of my culture is the way we view family. While the term “immediate family” typically includes only parents, children, and siblings, my close family extends beyond these traditional boundaries. For many of us, cousins are like siblings, aunts and uncles are like second sets of parents, and our family doesn’t always fit neatly into biological relationships. This fluid concept of family is vital to understanding the importance of diversity, equity, and inclusion (DEI) policies in the workplace.

If we look closely enough and put on a different lens, we often will discover gaps between policy and practice. Despite organizations having policies that promote diversity, equity, and inclusion, it’s essential to assess their effectiveness in practice. For instance, even if a company has a policy on using inclusive language, it doesn’t necessarily guarantee the eradication of discriminatory language in the workplace. To create a supportive and safe work environment where all employees feel valued, the voices and experiences of marginalized individuals should be genuinely listened to and taken seriously. Action is necessary when employees from marginalized communities share how they’ve been harmed to strengthen the company’s commitment to DEI.

One area where DEI policies often fall short is in bereavement policies. The average bereavement policy gives a certain number of days off for the death of parents, siblings, children, grandparents, grandchild, extended family members, and close friends. However, there are potential gaps in this policy.

 

Broadening our understanding of family is the first step.

 

  • For many of us, family is not limited to biological relationships. There are many people within the LGBT+ community whose biological family has caused them harm, and now they no longer keep in touch with some of them. They still may have what is often referred to as “chosen family,” individuals who are as close to them as any biological family member. When a bereavement policy defines who an employee’s “close family” is, it erases the fluidity of family that exists for many people. Chosen family members are just as much family as biological family members, and a bereavement policy should reflect that. Additionally, some pet owners consider their pets as family members, and bereavement policies should include them too.

 

  • Have you thought about whether your bereavement policy includes pets? As someone who didn’t grow up with pets, I didn’t initially appreciate how significant losing a pet could be for some people who consider them family members. However, my perspective shifted after my close friend’s dog of 16 years passed away. Listening to their stories, I realized that the dog had been a source of emotional support throughout tough times. Unfortunately, their employer didn’t allow bereavement to leave for pets, which had a negative impact on both their mental health and job performance. It’s essential to recognize that pets can hold a significant place in employees’ lives and to offer appropriate support during times of mourning.

 

 

Another vital aspect of bereavement policies is recognizing that mourning practices look different across cultures.

 

  • When someone dies, the grieving process can vary greatly across cultures. For some individualistic societies, mourning is prepping for a service or memorial of some kind, and then after the service life resumes as normal. However, for some cultures, mourning can extend far beyond this. For example, when my partner’s family member passed away, in their culture every family member spends time at the eldest member of the family’s home from the day of death, until the day of the funeral. My partner and her family spent the night there close to every night, sitting together, sharing memories, cooking food, and grieving as a community. While there is no one-size-fits-all solution for dealing with loss, bereavement policies need to respect the fact that different cultures have diverse customs, rituals, and practices surrounding death.

 

You may be questioning, is this too open-ended, and too easy for people to misuse or abuse? Despite the seeming disadvantage associated with such policies, it’s essential to consider cultural nuances where personal needs differ from one another. The goal of equity is not fairness, but rather it’s about having what every person needs.

While there is always room for someone to game the system, constant lies about the death of a family member or friend to get time off point to a much deeper issue with the company culture that needs addressing. Instead, writing the policy in a way that accommodates some level of nuance while still setting guidelines is the way to go. For instance, the policy could include a guideline indicating the number of days available for bereavement leave. The policy can also acknowledge that people process grief differently and that cultural backgrounds play a role in how people react to grief. The policy may state, “We recognize that grief impacts people differently, and different cultures have different norms for grieving. If, for any reason, an employee needs extended bereavement leave beyond the given number of days, they can contact Human Resources or their direct supervisor.”

The goal should be flexibility rather than rigidity. The work of Diversity, Equity, and Inclusion demands us to think and act beyond our comfort zones in specific situations, making it crucial to keep questioning and brainstorming new solutions. Being risk-averse is okay, but it’s equally important to embrace possibilities for making workplaces more supportive for everyone.

While there may be many concerns about bereavement policies, ensuring employees can grieve and come back to work ready to be productive is essential for a company’s health and longevity. Writing policies in ways that accommodate nuances while reinforcing guidelines is a right step in the goal of creating a workplace where everyone has what they need to thrive.

 

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Stay up-to-date on upcoming DEI blogs from this series.

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IPDJune 2, 2023IPD Instructors

Mark Waldof

Mark Waldof

Title/Position

Instructor, Metropolitan State University

 

Expert Areas:

  • Project Management
  • Process Improvement
  • Systems Engineering

 

Education/Professional Certificates

  • BS in Electrical Engineering from the University of MN, Institute of Technology

 

Relevant Training Experience:

  • 44+ years of industry experience
  • Speaker for PMI®
  • Created and taught course as an adjunct professor in Minnesota Universiies

 

Some of the organizations that Mark has trained include:

  • MNDOT
  • Starkey Labs
  • Aero Systems Engineering
  • Pentair
  • CHS
  • Boston Scientific

 

Training Philosophy in a Nutshell:

My philosophy is to link real world examples to fundamental proven management

practices to build skills and effectively apply those to workplace projects to support those that are struggling with managing projects to reduce the frustration and chaos that project teams can experience.

 

Why I am excited to teach for Metro State:

Working with clients to address their challenges and learn along side them is fun.

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IPDJune 2, 2023past webinar, Project Management Past Expert Insights

Resolving Troubling Project Situations | Past Expert Insights Webinar

Watch Video Here

Even with the application of sound project management concepts, projects can still skid off track.  Projects encounter many different and unexpected challenges and roadblocks and an effective project manager and team need to be able to address these situations to keep the project on a successful path.

The speaker has assembled a long list of project challenges from questions and identified proven solutions based on over 40 years of industry and public sector experience.

Four challenging project situations with solutions will be addressed.

Watch Video Here

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