Jeannette Grace
Title/Position
Instructor, Metropolitan State University
Expert Areas:
- Communication
- Customer Service
- Employee Engagement
- Conflict Resolution
- Teambuilding
- Psychological Safety
- Emotional Intelligence
Education/Professional Certificates:
- MA: Communication from Bethel University
- BA: Professional Communication from Metro State
- AAS: Sales & Management from St. Cloud Community and Technical College
- Foundations of Positive Psychology Certification: University of Pennsylvania
- Certified Qualified Administrator of Intercultural Development Inventory®
Relevant experience to topic areas:
- Author of G Factor: 8 Secrets to Increasing Your Gravitational Pull at Work
- Worked as Professional Relations Representative for medical practice
- Managed a private optometric practice
Some of the organizations that Jeannette has trained include:
- City of Minneapolis
- Boston Scientific
- CH Robinson
- Scott County
- League of Minnesota Cities
- MnDOT
- Bailiwick
- Federal Reserve Bank of Minneapolis
- Danfoss
- Wagner Spray Tech
- Room & Board
- Minnesota Bankers Association
- Holiday Companies
Philosophy of training in a nutshell:
Learning should be fun, inspiring, and useful. I create the opportunity for growth and then let the learner own the action.
Why instructor is excited about teaching at Metro State:
- First, as an alumnus of Metro State, I believe in the quality education they provide.
- Second, the Institute for Professional Development is forward-thinking and focused on providing information and skills to businesses and their people on the front end of the trends.