Using Architectural Value Streams to Center the People We Serve | Expert Insights Webinar

October 31, 2023

Business Architecture 201: Session 2

Using Architectural Value Streams to Center the People We Serve

As the name 201 suggests, those with some background in business architecture or enterprise architecture may find the series more informative.

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This session will focus on value streams.  It will demonstrate their role and position in the larger business architecture framework.  It will show the relationship between an organization’s value propositions and the experience of the people who seek value from the organization.  It will illustrate the conceptual structure of an architectural value stream with a real-life example drawn from work to transform Minnesota’s human service delivery system.

About the Series:

This series will explore the core business architecture domains that DHS is leveraging to integrate service delivery and develop an enterprise portfolio of products.   The series will be especially helpful to public sector and others whose product is service, rather than a tangible item for purchase.

 

As the name 201 suggests, those with some background in business architecture or enterprise architecture may find the series more informative.

ABOUT THE PRESENTER

Katherine (Kit) Shelton from the Department of Human Services (DHS) for the State of Minnesota is applying business architecture to help DHS transform service delivery by coordinating distributed work to integrate services and transition to a product operating model. She and two other Enterprise Business Architects in the Agency Effectiveness Administration lead a cross-functional team of business experts from all over the department to apply shared principles and common standards across business units to integrate multiple perspectives into a single enterprise-wide business framework.

Interested in Watching the First Part of the Series?

This video focuses on business capabilities, the role and position in the larger business architecture framework.  Learn how capabilities can be used as building blocks and how to demonstrate how capabilities use and modify information.

Watch video Here: