IPDMay 15, 2026IPD Instructors

Margie Campbell Charlebois

Expert Areas:

Communications
Personality Styles
StrengthsFinder
StrengthsBased Leadership
Conflict Resolution
Emotional Intelligence
Dealing with Change
Professionalism & Professional Habits
Remote Leadership

Education/Professional Certificates:

BS, St. Cloud State University, Double major: Marketing & Speech Communications
MBA, University of Minnesota Twin Cities, Carlson School of Management

Relevant experience to topic areas:

In addition to teaching, I’ve worked in management, as an entrepreneur, and across various levels in organizations. What I’ve learned is this: it’s always about the people. Every training focuses on what makes people feel valued, what makes teams work well, and how to eliminate the elements that sabotage them.

Your philosophy of training in a nutshell:

My goal is for every learner to see themselves in the solutions, to recognize their own capacity for growth, both professionally and personally. I want people to leave energized and genuinely excited for what’s ahead. If I’ve done my job well, they walk out with more than new skills. They walk out empowered.

Names of any companies where you have provided the type of training you are doing for Metro.

Throughout my teaching career, I have taught at North Hennepin Community College, Metro State University, St. Cloud State University, St. Scholastica, Minneapolis Community and Technical College, Anoka Ramsey Community College.

Mandy SpiessDecember 10, 2024Business Architecture Expert Insights, Expert Insights - archives, Leadership and Strategy Blogs, Workplace Wins

Transformation Leadership – Free Training | Past Webinar

Transformation Leadership

Presenter: Mandy Spiess

More and more organizations are embracing transformational efforts. This session will discuss how to ensure successful transformation and how you can play a role in that success.

Kay Take-Aways:

Strategies to effectively lead transformation efforts
Tips to ensure that those transformations stick

AUDIENCE:

Business Architects
Transformation Professionals
Product Leaders
C-Suite
Organizational Change Managers
Project Managers

Watch Video Here:

More About the Presenter:

Mandy Spiess

CLICK HERE

IPDAugust 8, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

Business Architecture 201: Part 1 – Business-Object Oriented Capabilities and their Relationship to Information | Past Expert Insights Webinar

Business Architecture 201: Session 1

Watch Video Here

This session will focus on business capabilities and their role and position in the larger business architecture framework. It will explain how capabilities can be used as building blocks to achieve the outcomes an organization strives to define and execute and demonstrate how capabilities use and modify information with an example drawn from ongoing work to transform Minnesota’s human service delivery systems.

About the Series:

This series will explore the core business architecture domains that DHS is leveraging to integrate service delivery and develop an enterprise portfolio of products. The series will be especially helpful to the public sector and others whose product is a service, rather than a tangible item for purchase.

Watch Video Here

As the name 201 suggests, those with some background in business architecture or enterprise architecture may find the series more informative.

Watch Video Here

ABOUT THE PRESENTER:

Katherine (Kit) Shelton from the Department of Human Services (DHS) for the State of Minnesota is applying business architecture to help DHS transform service delivery by coordinating distributed work to integrate services and transition to a product operating model. She and two other Enterprise Business Architects in the Agency Effectiveness Administration lead a cross-functional team of business experts from all over the department to apply shared principles and common standards across business units to integrate multiple perspectives into a single enterprise-wide business framework.

IPDAugust 7, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives

Business Architecture 201: Part 2 – Using Architectural Value Streams to Center the People We Serve | Past Expert Insights Webinar

Business Architecture 201: Session 2:

As the name 201 suggests, those with some background in business architecture or enterprise architecture may find the series more informative.

This session will focus on value streams and demonstrate their role and position in the larger business architecture framework. The presenter will illustrate the conceptual structure of an architectural value stream with a real-life example drawn from work to transform Minnesota’s human service delivery system. Learn the relationship between an organization’s value propositions and the experience of the people who seek value from the organization.

WATCH VIDEO HERE

About the Series:

This series will explore the core business architecture domains that DHS is leveraging to integrate service delivery and develop an enterprise portfolio of products. The series will be especially helpful to the public sector and others whose product is a service, rather than a tangible item for purchase.

ABOUT THE PRESENTER

Katherine (Kit) Shelton from the Department of Human Services (DHS) for the State of Minnesota is applying business architecture to help DHS transform service delivery by coordinating distributed work to integrate services and transition to a product operating model. She and two other Enterprise Business Architects in the Agency Effectiveness Administration lead a cross-functional team of business experts from all over the department to apply shared principles and common standards across business units to integrate multiple perspectives into a single enterprise-wide business framework.

Interested in Watching the First Part of the Series?

This video focuses on business capabilities, the role, and position in the larger business architecture framework.

Learn how capabilities can be used as building blocks and how to demonstrate how capabilities use and modify information.

Watch Video Here

IPDAugust 6, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

The Modern Business Architect: Lessons from the Field: Part 1 – A Business Architect’s Role in Product Management | Past Expert Insights Webinar

August 2022 Expert Insights PM and Biz Arch

Expert Insights Webinar

WATCH VIDEO HERE

A Business Architect’s Role in Product Management

This is Part One of a Three Part Series:

The Modern Business Architect: Lessons from the Field

Audience:

You do not need to be a business architect to find this series useful, others will also find benefits for themselves and their organizations

Enterprise architects
product owners
project managers
business analysts

Learn more about how product managers can use business architecture in their roles.

WATCH VIDEO HERE

WATCH PART TWO:

Getting the Business to Care About Business Architecture

WATCH PART 3:

Modern Approaches to Collaborating Across Architecture Disciplines

ABOUT THE PRESENTER

Dean Heltemes

A Modern Business Architect working in the field and teaching for Metro State’s business architecture program.

IPDAugust 5, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

The Modern Business Architect: Lessons from the Field: Part 2 – Getting the Business to Care About Business Architecture | Past Expert Insights Webinar

Second Part of Bus Arch Expert Insights Series

Past Expert Insights Webinar

WATCH VIDEO HERE

The success of a business architecture practice is tied to how well the business architect partners with the business and demonstrates value.

In this session we will discuss some tips and techniques for getting your business stakeholders to become your greatest champions.

Audience:

You do not need to be a business architect to find this series useful, others will also find benefits for themselves and their organizations

Enterprise architects
product owners
project managers
business analysts

WATCH PART ONE:

A Business Architect’s Role in Product Management

WATCH PART THREE:

Modern Approaches to Collaborating Across Architecture Disciplines

ABOUT THE PRESENTER:

Dean Heltemes

A Modern Business Architect working in the field and teaching for Metro State’s business architecture program.

IPDAugust 5, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

The Modern Business Architect: Lessons from the Field: Part 3 – Modern Approaches to Collaborating Across Architecture Disciplines | Past Expert Insights Webinar

Part 3 Expert Insight November 22 Biz Arch

Past Expert Insights Webinar

WATCH VIDEO HERE

Modern Approaches to Collaborating Across Architecture Disciplines

You do not need to be a business architect to find this series useful, others will also find benefits for themselves and their organizations

Enterprise architects
product owners
project managers
business analysts

WATCH VIDEO HERE

This is Part Three of a Three Part Series:

The Modern Business Architect: Lessons from the Field

Learn How to Collaborate Across Architecture Disciplines

In today’s complex business and digital environments, business architects often have to work closely with other architects, such as enterprise, data, and solution architects. In this session we will explore modern operating models for organizing different types of architects, along with approaches companies are taking to improve collaboration.

WATCH PART ONE:

A Business Architect’s Role in Product Management

WATCH PART TWO VIDEO HERE:

Getting the Business to Care About Business Architecture

ABOUT THE PRESENTER

Dean Heltemes

A Modern Business Architect working in the field and teaching for Metro State’s business architecture program.

IPDAugust 3, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

Standing Up a Business Architecture Practice Part 1: Your Value Proposition | Past Expert Insights Webinar

Past Expert Insights Webinar

How do you stand up a business architecture practice within an organization?

This 3-part Expert Insights Webinar Series will provide strategies used by Maureen Mathias to stand up a practice in her organization.

This first session in the series covers the basics that must be established before even starting to think about a formal business architecture practice.

Discover how to use business architecture techniques to define questions with a value proposition that will define the value that your practice will bring your organization.

Other takeaways for attendees:

Essential infrastructure and requirements for standing up a practice
How to develop your internal presentation to get buy-in

WATCH THIS PREVIOUSLY RECORDED WEBINAR HERE

Standing Up a Business Architecture Practice Part 1: Your Value Proposition

Maureen Mathias earned her Master of Arts from Rutgers University, later adding a Certified Business Architect from the Business Architecture Guild and a Business Architecture Certificate from Metro State University in St. Paul Minnesota.

Maureen started a journey in 2008 that led to a career as a business architect. “Through the journey, it seems I have hit every situation you would want to avoid. One thing that stands out, is that a business architecture practice anywhere must fit the culture and the needs of an organization.”

In her business architect role for an insurance company, she has established training for the teams that utilize architecture tools and for those that need to learn what business architecture is and how it relates to their day-to-day responsibilities for several years.

Maureen is excited to share her experience: what works and what does not as well as learn from the experiences of other business architects.

IPDAugust 2, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

Standing Up a Business Architecture Practice Part 2: Your Business Architecture Practice Charter | Past Expert Insights Webinar

Past Expert Insights Webinar

* Please Note – This Expert Insights focuses on Business Architecture and is intended for an audience with a background or understanding of Business Architecture.

How do you stand up a business architecture practice within an organization?

This 3-part Expert Insights Webinar Series will provide strategies used by Maureen Mathias to set up a practice in her organization.

This is a continuation of Standing Up a Business Architecture Practice: Part 1: Your Value Proposition which can be viewed HERE

Many are doing the work of business architecture within their organizations. How does this work by siloed individuals become a coordinated effort within an organization? How do you stand up a business architecture practice within an organization? Taking a cue from lawyers, the answer is “it depends.” While there are many paths, this Expert Insights Webinar Series will provide the strategies used by Maureen Mathias to stand up a practice in her organization.

This second session on Standing Up a Business Architecture Practice provides tips and strategies for establishing a charter for your business architecture practice.

Participants will learn about:

The elements that go into a solid charter
Aligning the charter to the value proposition
Mission, vision, and goals to track success

WATCH THIS PREVIOUSLY RECORDED WEBINAR HERE

ABOUT THE PRESENTER: Maureen Mathias

Maureen Mathias earned her Master of Arts from Rutgers University, later adding a Certified Business Architect from the Business Architecture Guild and a Business Architecture Certificate from Metro State University in St. Paul Minnesota.

Maureen started a journey in 2008 that led to a career as a business architect. “Through the journey, it seems I have hit every situation you would want to avoid. One thing that stands out, is that a business architecture practice anywhere must fit the culture and the needs of an organization.”

In her business architect role for an insurance company, she has established training for the teams that utilize architecture tools and for those that need to learn what business architecture is and how it relates to their day-to-day responsibilities for several years.

Maureen is excited to share her experience: what works and what does not as well as learn from the experiences of other business architects.

WATCH THE FIRST WEBINAR IN THIS SERIES HERE

Standing Up a Business Architecture Practice Part 1: Your Value Proposition

Standing Up a Business Architecture Practice Part 3 – Your Governance / Past Expert Insights Webinar

Past Expert Insights Video

Watch Video Here

This third and final session in Standing Up a Business Architecture Practice poses questions that should be considered when it comes to the governance of an enterprise-level business architecture practice.

Participants will learn about considerations for:

Engagement – How do others access your services?Deliverables – What products and services are you providing?Interactions – What are the roles and responsibilities of the people involved?

How do you stand up a business architecture practice within an organization?

This 3-part Expert Insights Webinar Series will provide strategies used by Maureen Mathias to stand up a practice in her organization.

WATCH THE FIRST WEBINAR IN THIS SERIES HERE

Standing Up a Business Architecture Practice Part 1: Your Value Proposition

Standing Up a Business Architecture Practice Part 2: Your Business Architecture Practice Charter

Maureen Mathias

ABOUT THE PRESENTER: Maureen Mathias earned her Master of Arts from Rutgers University, later adding a Certified Business Architect from the Business Architecture Guild and a Business Architecture Certificate from Metro State University in St. Paul Minnesota.

Maureen started a journey in 2008 that led to a career as a business architect. “Through the journey, it seems I have hit every situation you would want to avoid. One thing that stands out, is that a business architecture practice anywhere must fit the culture and the needs of an organization.”

In her business architect role for an insurance company, she has established training for the teams that utilize architecture tools and for those that need to learn what business architecture is and how it relates to their day-to-day responsibilities for several years.

Maureen is excited to share her experience: what works and what does not as well as learn from the experiences of other business architects.