IPDJuly 15, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

Modernization, Maturity, & the Playbook: Part 2 – Ideas for Standardizing Maturity Mapping | Past Expert Insights Webinar

Expert Insights Webinar

This video focuses on how a playbook works in conjunction with maturity assessments. Learn the process the State of Minnesota used to have Executive Branch Agencies self-rank their maturity using the playbook and how those rankings were used to identify gaps and ultimately create maturity roadmaps for improvement planning. Find ideas for standardizing your organization’s maturity mapping.

Watch Video Here

The State of Minnesota launched the Modernization Playbook to address outdated systems and infrastructure. The Playbook is an end-to-end framework to establish consistency in understanding roles, language, and process activities for the successful transformation of business processes and IT portfolio and application management to support modernization efforts.

This 3-part Series will showcase the Playbook and its purpose, how it was used to rank state agency maturity, and how it is used to chart transformation and focus agencies into the future.

While the state of Minnesota developed the Playbook to address IT modernization projects, the Playbook concept can be applied to a full spectrum of projects and portfolio management*.

*Where you see the words state agency, think Business Unit or Product Line. Where systems or infrastructure appear, think new products, The Great Resignation, pandemic shifts, or any one of the number of forces that require transformation in your organization.

Here Are the Other Two Webinars In This Special Series.

Session One – The Marvel of the Playbook

Session Three – People and the Playbook

ABOUT THE PRESENTER:

Stacey Walker is the Transformation Program Manager in the State of Minnesota’s Office of Transformation and Strategy Delivery, a newly formed enterprise services department that serves all 22 executive branch state agencies. Stacey has been in her role since April 2021 having transitioned from the healthcare sector where she has worked for 25 years. She holds a Bachelor of Arts degree in Nursing and a Master of Science degree in Nursing/Healthcare Leadership. In the early 2000’s with the digital transformation to electronic medical records, Stacey moved into a clinical informatics role and progressed from there into project and program leadership where she has gained 12 years of experience. Stacy earned her Project Management Professional (PMP) certification in 2015 and recently became certified in organizational change management. She is known as a creative leader with high energy and is honored to be able to serve her fellow Minnesotans in her new role helping to modernize Minnesota’s state government.

IPDJuly 15, 2024Blog Categories

Workplace Wins News and Trends

Acknowledge your accomplishments, no matter how big or small!

Workplace wins are important! Any big or small achievement can have the effect of a positive outcome in your job. Things like landing a new client or getting a promotion to smaller things like resolving a conflict with a coworker or finishing a challenging task on time can all count. Things like this offer a sense of accomplishment, which can encourage you to keep doing good work.

Public Sector Blogs

Celebrating the Grumpy Coworker Part 3: Too Much of a Good Thing | A Workplace Blog

While there are benefits of having a curmudgeon on your team, curmudgeonly behaviors have their limits. Learn more here….

Heard! Spreading Love in your Workplace | A Workplace Blog

You can contribute to a positive workplace environment by learning some team lessons from the restaurant kitchen.

Celebrating the Grumpy Coworker: Part 1 – Curmudgeon | A Workplace Blog

New research is debunking the myth that the always-happy employee is your most productive employee.

Celebrating the Grumpy Coworker Part 2: Because the Research Says So… | A Workplace Blog

Research says a team should have at least one grumpy coworker on your team or in your department. Read about four of the reasons.

Interdependence Part 2: The Power of Ubuntu: How Connection Can Change the World | A Workplace Blog

Explore the philosophy of Ubuntu and unlock the power to change your team and make a lasting impact in the world.

Who’s Sitting at Your Table? Part 2: It’s Beyond What You Can See | A Workplace Blog

It’s Beyond What You Can See. Part 2 of Who’s Sitting at Your Table?

Who’s Sitting at Your Table? Part 1:The Dinner Party | A Workplace Blog

By: Destyn Land, M.Ed. Imagine that you were personally invited to a dinner party hosted by one of your favorite celebrities (for me this would be the late Chadwick Boseman). Upon your arrival, you realize the table you were assigned to sit at has seats that you do not

What’s Love Got to Do with It? | A Workplace Blog

When we think about our work lives, and the way that we engage with our colleagues, I imagine most of us (including me) would ask, “What’s love got to do with it?”

The Value of Chit Chat | A Workplace Blog

Improve well-being, production, and creativity at work with one magical bullet that you are probably already doing … Chit Chat!

Build Bridges Within Your Village | A Workplace Blog

Satisfy the workplace needs and personality traits that every generation has.

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IPDJuly 14, 2024Business Architecture, Business Architecture Expert Insights, Expert Insights - archives, past webinar

Modernization, Maturity, & The Playbook: Part 3 – Managing Transformational Change | Past Expert Insights Webinar

Expert Insights Webinar

Watch Video Here

This session will discuss the importance of change management in any transformation. Consider research that supports building change management resources and the importance of communication during transformation. See an example of how the State of Minnesota’s new Change Agent Network will monitor and manage the complexities that come with implementing the multi-agency transformation generated from the playbook and maturity assessments. Find ideas for supporting grassroots change in the business units.

The State of Minnesota launched the Modernization Playbook to address outdated systems and infrastructure. The Playbook is an end-to-end framework to establish consistency in understanding roles, language, and process activities for a successful transformation of business processes and IT portfolio and application management to support modernization efforts.

This 3-part Series will showcase the Playbook and its purpose, how it was used to rank state agency maturity, and how it is used to chart transformation and focus agencies into the future.

While the state of Minnesota developed the Playbook to address IT modernization projects, the Playbook concept can be applied to a full spectrum of projects and portfolio management*.

*Where you see the words state agency, think Business Unit or Product Line. Where systems or infrastructure appear, think new products, The Great Resignation, pandemic shifts, or any one of the number of forces that require transformation in your organization.

Watch Video Here

ABOUT THE PRESENTER:

Stacey Walker is the Transformation Program Manager in the State of Minnesota’s Office of Transformation and Strategy Delivery, a newly formed enterprise services department that serves all 22 executive branch state agencies. Stacey has been in her role since April 2021 having transitioned from the healthcare sector where she has worked for 25 years. She holds a Bachelor of Arts degree in Nursing and a Master of Science degree in Nursing/Healthcare Leadership. In the early 2000’s with the digital transformation to electronic medical records, Stacey moved into a clinical informatics role and progressed from there into project and program leadership where she has gained 12 years of experience. Stacy earned her Project Management Professional (PMP) certification in 2015 and recently became certified in organizational change management. She is known as a creative leader with high-energy and is honored to be able to serve her fellow Minnesotans in her new role helping to modernize Minnesota’s state government

Here Are the Other Two Webinars In This Special Series.

Please Click On Each to Sign Up:

Session One – The Marvel of the Playbook

WATCH SERIES ONE

Session Two – Modernization, Maturity, and the Playbook”

WATCH SERIES TWO

IPDJuly 11, 2024Blog Categories

Public Sector Training News and Trends

Training is an essential investment for any public sector organization.

Training leads to a more efficient, effective, and responsive government that better serves the public. The world is constantly changing, and public sector policies and procedures need to keep up. n a competitive job market, public sector organizations need to offer competitive benefits to attract and retain top talent. Investing in employee training shows that an organization is committed to its workforce and provides opportunities for growth and development.

Public Sector Blogs

How Mature Are You? | A Workplace Blog

Learn how as little as 15 minutes or having 2 or 3 conversations can determine where you are on the capability maturity model can save you time, money, and frustration.

Public Sector Hiring Challenges (and Solutions)- Part 2: Disrupt and Innovate | A Workplace Blog

Ignite a spark for the Minnesota Public Sector to collectively promote ourselves as a great career option! Be disruptive and innovative with these links to organizations and events.

Public Sector Hiring Challenges (and Solutions) Part 1: Recruit | A Workplace Blog

While almost every industry sector is suffering with the challenge of the Great Resignation, public sector is suffering more than others. Learn six Talent-Recruiting Actions to Find Public Sector Employees in Minnesota

Employee Retention Part 4: Six Things You Can Skip to Improve Employee Engagement | A Workplace Blog

This article will discuss the 6 myths your organization should avoid if it wants to help those immediate supervisors maintain engaged employees.

The Top Four Obstacles to Problem Solving | A Workplace Blog

This month we are featuring a free webinar on how to solve problems so that you do not need to solve them again. So, I took a quick look out on the world wide web, to see what obstacles people are facing to getting problems solved – especially

Why It Makes Dollars and Sense to Improve Workplace Mental Health | A Workplace Blog

May is Mental Health Awareness Month Things You Can Do Now To Improve Your Organization’s Mental Health – Even While Working From Home In the past, I would have dismissed this topic as something that is so distant to me, I would not even need to glance in its direction.

Your Organization Needs Business Architecture | A Workplace Blog

Leadership – How do you encourage Agile and innovation in a Bureaucracy? | A Workplace Blog

Value the Voice of Customer | A Workplace Blog

By: Beth Schaefer Director, Institute for Professional Development It happened again last week. I was at a meeting where a policy revision was announced. As the policy changes were being laid out, several people in the room had questions that did not have answers. It became clear to me

Why change initiatives fail: it’s not me, it’s you … except when it’s not | A Workplace Blog

These are the real reasons people resist change… Call IPD today if you would like to learn more about our change management classes – 612-659-7230

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IPDJuly 9, 2024Business Architecture Expert Insights, Expert Insights - archives, Leadership Toolbox Past Expert Insights, past webinar

Using the Capability Maturity Model to Assess Almost Anything | Past Expert Insights Webinar

Part of the Leadership Toolbox Series

Capability Maturity Model long July 2024

AUDIENCE

Leaders, Managers, Supervisors, and Project Managers

Watch Video Here

This free Leadership Toolbox webinar takes a tool that describes an organization’s maturity, or is used for continuous improvement, and repurposes to start conversations on problem-solving.

Similar to the Expert Insights webinar on the Risk Register, this session demonstrates other uses for a tool traditionally used by project managers.

Take-aways:

Understand where to find capability maturity models
Alter models to align with initiatives and projects
Spark conversations that lead to the root cause of problems

More About the Presenter:

Beth Schaefer, IPD Director

Beth has 16 years experience building professional development programs for MN State. The advantage of this job is she gets to experience the training that she helps to build in project management, continuous improvement, change management and business architecture. The fun part of this job is that she transfers that information to fit her role as a supervisor in the public sector. Join Beth to see how you can use leadership tools from almost any discipline to improve your projects, teams, or departments.

IPDJuly 8, 2024Professional Development and Career Advancement Blog

Affirmations Vs. Affirmation: Empathetic Encouragement for Your Coworkers

By Beth Schaefer, IPD Director

“She leaned forward on the couch, ‘They have affirmations on their walls…’”

– From Maybe You Should Talk to Someone by Lori Gottlieb

The character from the book who says this line is conveying to her therapist why she cannot take any more of her cancer support group: she cannot handle all the positive affirmations.

I am reading Maybe You Should Talk to Someone for my book club. Since this book is an interesting blend of funny and introspective, this line made me laugh out loud, but then… it made me ponder how I encourage others at work.

From my series of articles on being the office curmudgeon, it will not surprise you that the two signs hanging on my home office bulletin board are not positive affirmations, but instead say:

My cookbook says that if I do not have 2 eggs, I should substitute 3 eggs yolks. I do not think my cookbook understands my problem.

A fact of life: After Monday and Tuesday, even the calendar says WTF.

I may have appreciated positive affirmations at one time; I probably even had positive affirmation posters hanging in my middle school classroom (that I am now sure were the source of many teenage eye-rolls), but they have since lost their appeal for me.

At a previous job, when I sat in my boss’s office being told that funding was slim, and I needed to lay-off a staff person, did seeing the waterfall poster in the forest on his wall with the positive affirmation make me feel better?

Our greatest glory is not in never falling, but in rising every time we fall.

When one of my staff shared with me that they had been diagnosed with terminal cancer, would they have felt better if I had a calendar hanging on the wall with a mountain scene with this saying?

Desire is the key to motivation, but it's determination and commitment to an unrelenting pursuit of your goal - a commitment to excellence - that will enable you to attain the success you seek.

So, if a positive affirmation is not the answer, what is the correct thing to say?

I do not always have the right thing to say in every moment, but I have 2 resource suggestions that have helped me to move from affirmations (aka: platitudes) to affirmation – acknowledging the person and their emotions in that moment.

1. Brene Brown’s video: Empathy vs Sympathy

I have watched this YouTube video several times – especially when I know that I have someone in my life who needs empathy. I rewatch it because it helps me have a few things to say that actually reflect how much I care for the person. This video helps me meet the measure: first, do no harm. It is hard for someone to accept your helping hand if they feel you have just insulted them or belittled their feelings.

2. Marshall Rosenberg’s book Nonviolent Communication: A Language of Life*

Despite the title, this book is NOT about curbing an urge to hit people but is about empathic listening. I will paraphrase the entire book with a few bullet points, but I encourage you to read the longer version. I have used this communication formula several times with positive results and had meaningful conversations.

Determine what you are feeling.
Determine what (not who) is causing those feelings.
State the why of the feelings.

Example: (A) I am feeling anxious (B) because the shipping order was not placed until Tuesday (C), and I do not think the supplies will arrive on time.

Example: (A) I feel sad (B) that Leo is leaving; (C) he always added humor to our team, but still worked hard for our team’s success.

If you are supporting a team member who is upset or anxious, use the same formula phrased as a question:

Example: Are you feeling anxious because the shipping order placed on Tuesday may not arrive on time?

Example: Are you feeling sad about Leo’s departure because he has been such an important part of our team?

An interesting observation about these resources is that even when I can tell that people are using these affirmative empathetic listening techniques on me, I do not mind. In fact, I appreciate that they are doing the best that they can do to support me in emotional moments.

The next time you have an upcoming difficult conversation, prepare by using a resource to help you empathize and affirm rather than rely on a cliché. Because even though the poster** with a picture of the sunset says,

“Success is a journey. Whatever your path, it is your determination to succeed that will get you there.”

I encourage you to pair that determination with professional development and learn new approaches to truly succeed on improving your empathetic communication skills.

* I do not like the title of this book. Nonviolent Communication sounds like you are navigating boxing matches. Maybe in the next printing they could go with The Art of Empathetic Expression. Besides being a more accurate title, it would sell more books. You can have that suggestion for free Puddle Dancer Publishing.

**Note for the fellow curmudgeons in the crowd, you may appreciate a search in Amazon for Snarky Workplace Posters. I discovered these existed while writing this article. IPD does not receive any money from Amazon.

IPDJune 27, 2024Blog Categories

Advancing Your Career News and Trends

Advancing in your career can provide new opportunities to learn, grow, and taking on more responsibility.

Not everyone is motivated by the same factors regarding advancing a career. It is not always about the recognition and status that come with a higher position. You may be looking for increased earning potential, greater responsibility, or even job satisfaction and purpose.

Advance Your Career Blogs

Eyeshadow Can Change Your Life | A Workplace Blog

My most successful resolution occurred about 10 years ago when I resolved to wear eyeshadow every day. I ended up losing 60 pounds.

The Great Resignation Transformation Part 3: Make Your Move | A Workplace Blog

Take these actions to ensure a smooth career move.

The Great Resignation Transformation Part 2: You’ve Got Leverage | A Workplace Blog

While a record number of people are leaving their jobs (see the series introductory article: Is The Great Resignation Time for Your Career Transformation?), you may not have to leave to get a better deal. Because so many people are leaving, this may be a good time to negotiate a

A woman in a business suit leans her head on her hand, looking straight at the viewer, with a laptop in front of her. She looks tired.

The Great Resignation Transformation Part 1: Should I Stay of Should I Go? | A Workplace Blog

The Great Resignation Is On! This series of blogs studies the impact through the personal lens of your career ladder. Series Introduction Part 1: Should I Stay or Should I Go? (Coming in April) Part 2: You’ve Got Leverage (Coming in May) Part 3: Make your Move Before making any

The Great Resignation Transformation Intro: Is The Great Resignation Time for Your Career Transformation? | A Workplace Blog

To coincide with the IPD Expert Insights free webinar series on transforming the workplace using the Modernization Playbook, I thought I should take a look at workplace transformation on a personal level. For the first time in quite a while, workers are in demand so it stands to reason that

The Beatles & Your New Year’s Resolution | A Workplace Blog

Are you in need of a New Year’s Resolution, or a Performance Goal? If you are as old (mature) as I am, you will remember the craze around a little book by Robert Fulghum entitled All I Really Need to Know, I Learned in Kindergarten. Now, we have the

Always Be Networking | A Workplace Blog

Why you should always be networking. Call IPD today for more information on how to grow your career. 612-659-7230

Your current position: Pinnacle or Plateau? | A Workplace Blog

Seven actions to remain relevant and propel your career.

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IPDJune 27, 2024Blog Categories

Diversity Equity and Inclusion News and Trends

DEI is not just the right thing to do, it’s also good for business.

DEI (Diversity, Equity, and Inclusion) is crucial for businesses today, for ethical and practical reasons. By creating a workplace that embraces diversity, equity, and inclusion, you can unlock many benefits that will help your company thrive in the long run.

DEI (Diversity, Equity, and Inclusion) Blogs

Interdependence Part 2: The Power of Ubuntu: How Connection Can Change the World | A Workplace Blog

Explore the philosophy of Ubuntu and unlock the power to change your team and make a lasting impact in the world.

Interdependence Part 1: The Goal | A Workplace Blog

We are not working on an island. We need to teach people to work interdependently, ask for help early, and work with others to dream big and solve large problems.

Pets, People, and Practices: Rethinking Bereavement Policies for a Diverse Workplace | A Workplace Blog

DEI policies often fall short in bereavement policies. Ensuring employees can grieve is essential for a company’s health and longevity. Learn more…

It’s More Than Memorizing a List: Inclusive Language in the Workplace | A Workplace Blog

Inclusive language in our workplaces is essential. Learn three ways to improve the use of inclusive language in the workplace.

Who’s Sitting at Your Table? Part 2: It’s Beyond What You Can See | A Workplace Blog

It’s Beyond What You Can See. Part 2 of Who’s Sitting at Your Table?

Who’s Sitting at Your Table? Part 1:The Dinner Party | A Workplace Blog

Diversify to Recruit and Retain | A Workplace Blog

Learn 6 workplace values sought be younger generations and 4 actions leaders can take to demonstrate those values and diversify their culture.

Five Criteria For High-Quality Diversity Training | A Workplace Blog

Diversity, Equity, and Inclusion (DE&I) are not just buzzwords. To save time, I researched what makes a good DE&I trainer and combined the information into five key criteria.

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IPDJune 27, 2024Blog Categories

Business Architecture News and Trends

Business architecture is critical for a business.

Business architecture is like a well-designed map for your organization.

It helps you navigate the complexities of your business, make informed choices, and reach your desired destination of strategic goals.

Business Architecture Blog

Business Architecture 201: Part 1 – Business-Object Oriented Capabilities and their Relationship to Information | Past Expert Insights Webinar

Explore the core business architecture that DHS is leveraging to integrate service delivery and develop an enterprise portfolio of products.

Business Architecture 201: Part 2 – Using Architectural Value Streams to Center the People We Serve | Past Expert Insights Webinar

Learn more about value streams role and position in the larger business architecture framework.

The Modern Business Architect: Lessons from the Field: Part 1 – A Business Architect’s Role in Product Management | Past Expert Insights Webinar

Learn more about how product managers can use business architecture in their roles.

The Modern Business Architect: Lessons from the Field: Part 2 – Getting the Business to Care About Business Architecture | Past Expert Insights Webinar

Discuss some tips and techniques for getting your business stakeholders to become your greatest champions.

The Modern Business Architect: Lessons from the Field: Part 3 – Modern Approaches to Collaborating Across Architecture Disciplines | Past Expert Insights Webinar

Explore modern operating models for organizing different types of architects, along with approaches companies are taking to improve collaboration.

Standing Up a Business Architecture Practice Part 1: Your Value Proposition | Past Expert Insights Webinar

Cover the basics that must be established before even starting to think about a formal business architecture practice.

Standing Up a Business Architecture Practice Part 2: Your Business Architecture Practice Charter | Past Expert Insights Webinar

Learn how to stand up a business architecture practice within an organization.

Standing Up a Business Architecture Practice Part 3 – Your Governance / Past Expert Insights Webinar

This third and final session in Standing Up a Business Architecture Practice poses questions that should be considered when it comes to the governance of an enterprise-level business architecture practice.

Solving the Puzzle: Using Models to Organize Enterprise-Level Change | Past Expert Insights Webinar

Learn how to leverage business models to define overall scope, map work tracks, track vendors & systems, and ensure end-to-end coverage.

Business Architecture at the Speed of Business | Past Expert Insights Webinar

This webinar focuses on practical tips and methods to use tools already in their toolbox to hit the turbo button and keep up with the world around them.

Back to Business (RTO) Through a Business Architecture Lens – Past Expert Insights Webinar

A look at the COVID pandemic’s impact on corporations and the digital economy through the lens of business architecture.

Business Architecture In Uncertain Times | Past Expert Insights Webinar

How Business Architects Can Help Their Companies Navigate Through Uncertainty.

Modernization, Maturity, & The Playbook: Part 1 – The Marvel of the Playbook | Past Expert Insights Webinar

This session focuses on the creation of the State of Minnesota’s Office of Transformation to standardize and assist state agencies with their modernization efforts.

Modernization, Maturity, & the Playbook: Part 2 – Ideas for Standardizing Maturity Mapping | Past Expert Insights Webinar

Learn how the playbook works in conjunction with maturity assessments.

Modernization, Maturity, & The Playbook: Part 3 – Managing Transformational Change | Past Expert Insights Webinar

This session will discuss the importance of change management in any transformation.

How Mature Are You? | A Workplace Blog

Learn how as little as 15 minutes or having 2 or 3 conversations can determine where you are on the capability maturity model can save you time, money, and frustration.

Does Your Company Need More Convincing to Send You to Business Architecture Certification Training? | A Workplace Blog

Does Your Company Need More Convincing to Send You to Business Architecture Certification Training?

Your Organization Needs Business Architecture | A Workplace Blog

Leadership – How do you encourage Agile and innovation in a Bureaucracy? | A Workplace Blog

Is Pocket Agile a Thing, or Did I Just Invent It? | A Workplace Blog

Is Pocket Agile a Thing, or Did I Just Invent It? Or – Is it OK to be Agile Lite? By: Beth Schaefer Director, Institute for Professional Development I hesitate to say that I am practicing Agile because I have not been formally trained in Agile. And, I work

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IPDJune 27, 2024Blog Categories

Leadership & Strategy News and Trends

woman explaining plan to team - leadership smaller

Leadership Makes Strategy Work

Think of strategy as a brilliant plan – on paper, but it’s strong leadership that translates that plan into action. Leaders effectively communicate the strategy to employees, motivating them to work towards goals. They also delegate tasks, track progress, and make adjustments as needed.

Leadership & Strategy Blog

How Mature Are You? | A Workplace Blog

Learn how as little as 15 minutes or having 2 or 3 conversations can determine where you are on the capability maturity model can save you time, money, and frustration.

Celebrating the Grumpy Coworker Part 3: Too Much of a Good Thing | A Workplace Blog

While there are benefits of having a curmudgeon on your team, curmudgeonly behaviors have their limits. Learn more here….

Heard! Spreading Love in your Workplace | A Workplace Blog

You can contribute to a positive workplace environment by learning some team lessons from the restaurant kitchen.

Celebrating the Grumpy Coworker: Part 1 – Curmudgeon | A Workplace Blog

New research is debunking the myth that the always-happy employee is your most productive employee.

Celebrating the Grumpy Coworker Part 2: Because the Research Says So… | A Workplace Blog

Research says a team should have at least one grumpy coworker on your team or in your department. Read about four of the reasons.

Interdependence Part 2: The Power of Ubuntu: How Connection Can Change the World | A Workplace Blog

Explore the philosophy of Ubuntu and unlock the power to change your team and make a lasting impact in the world.

Interdependence Part 1: The Goal | A Workplace Blog

We are not working on an island. We need to teach people to work interdependently, ask for help early, and work with others to dream big and solve large problems.

What’s Love Got to Do with It? | A Workplace Blog

When we think about our work lives, and the way that we engage with our colleagues, I imagine most of us (including me) would ask, “What’s love got to do with it?”

Diversify to Recruit and Retain | A Workplace Blog

Learn 6 workplace values sought be younger generations and 4 actions leaders can take to demonstrate those values and diversify their culture.

The Value of Chit Chat | A Workplace Blog

Improve well-being, production, and creativity at work with one magical bullet that you are probably already doing … Chit Chat!