10 Strategies to Balance Necessity with Innovation
1. Improve processes so that mundane tasks don’t take so long!
Find out what rules and protocols are soaking up work time and fix them. “Process debt” can build up in small pieces without being noticed. Innovative people will be innovative if you remove the routines that prevent innovativeness. Ask your people. They will tell you which processes are overburdened and can be easily streamlined. Create an agile or flexible list and reorder each month based on current needs and new suggestions. Pick one cumbersome process each month and fix it.
2. Add innovation to performance goals.
Established goals are green lights that allow people to schedule innovation time. Host regularly scheduled “innovation sprints” every 2 weeks or once a month to help your team meet those goals. Consider inviting other departments to your sprint to create/revise a process you share.
3. Grant permission to turn off the world.
Encourage your team members to occasionally ignore the phone and turn on an Out of Office message to create blocks of time for activities that promote creativity. Set the example by blocking off time on your own calendar and pointing that out to your team.
4. Be Attuned.
Do not schedule or expect innovation during busy times. Most organizations have hectic periods where business is brisk or times when holidays or vacations are more frequent and fewer workers are in the office. Do not squeeze innovation into time when people are scrambling to serve customers.
5. Allow reading and viewing.
Reading leads to learning. Learning leads to innovation. Learning can also happen when viewing a Ted Talk or listening to a scientific podcast, or similar program. “I insist on a lot of time being spent, almost every day, to just sit and think. That is very uncommon in American business. I read and think.” -Warren Buffet.
6. Subtract something old before adding something new.
Innovation equals projects. Projects equal work. More work equals tough choices. Encouraging innovation may generate more ideas than can be simultaneously executed and sustained. If you continue to launch the new without removing the old, you have a recipe for overwhelming your team, and they will circle back to innovation stagnation.
7. Reward subtraction.
Addition is visible. Subtraction is invisible. Leidy Klotz addresses this in Subtract: The Untapped Science of Less where he calls this Shiny New Object Syndrome. Organizations tend to reward new things – additions – but they seldom recognize when someone is able to subtract an underperforming project or streamline steps to a process. Hold meetings focused on subtraction. Create a guideline to complete or subtract a priority or project before adding a new one. Openly celebrate subtractions; do not limit innovation to additions.