Stuck in the Middle? | Middle Management Blog

Stuck In the Middle

Hello, My name is Beth Schaefer, and I am in middle management.

This may not seem like a terrible admission, but… for those of us who find our passion in middle management, we can also find ourselves on the receiving end of sideways glances and whispers…

  • What is wrong with her? She has been in that same role for 10 years!
  • Why haven’t they been promoted?
  • I thought he was going to apply for the next level once his kids were in school, but he still hasn’t made a move.
  • Why would anyone want to stay in that job instead of going for more money?

I cannot answer that last question for everyone, but for me, I like the combination of leading and mentoring still mixed with project work and task completion alongside regular communication and relationships with the people who benefit from our products and services.

And, I believe, there are others like me.

For those of us in the American Middle Management role who say, I like what I do.  I do not want to be constantly pursuing the next level, there is a danger of being labeled a “slacker” or an underachiever. Middle Management is often viewed as a bridge from beginning supervision to Leadership.  It is not considered a career goal; it is seen as a means to an end.  So, when I, and others like me, make no attempt to apply for the next rung on the ladder, it raises eyebrows… and suspicions.

The question Stuck in the Middle? is not self-help to move out of middle management, but rather questions if we need to see being in Middle Management as being stuck at all.

I say Nay. (Cue your own patriotic or inspirational music here).

I say it is time for Middle Managers to stand proud and be respected. Because, frankly, we are important to our organizations, and we navigate really difficult and complex situations that benefit the organizations we work for. This past week, I have mentioned this topic and the challenges I believe middle managers face to my neighbor and walking partner, my bar trivia partner, my friend who is a high school department chair, and one of my IPD instructors.  They each gave me additional challenges they thought should be addressed based on their personal experiences with managing in the middle!  It seems the complexities of middle management are a shared experience – as I suspected (based on this small anecdotal sampling).

This series, Stuck in the Middle? will focus on the specific dilemmas faced by middle management with strategies to navigate them and will wrap up with what upper management can do to support the essential work of middle managers.

When will this series wrap up?  Who knows?  It depends on how many more middle management challenges pour in.

And Kudos to all you middle managers out there.  You have my respect.

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Politics in the Office: Part 1

Many of us are familiar with office politics – advocating for power in the workplace.

Increasingly, the angst created by office politics is taking second place to angst generated by politics in the office.

The 2024 Presidential election is being touted as “high-stakes.”  This sense of urgency makes it almost impossible to keep political discussions out of the workplace.  And, with all that comes with high-stakes election rhetoric, it seems almost impossible to maintain a welcoming workplace culture that is inclusive to all points of view.

During my career, I have played many roles in workplace political discussions. Here are some roles I have tried out over the years.

The Observer

The Observer listens to what is being said, but remains silent.  The Observer may (or may not) have a viewpoint, but attempts to appear neutral or mysterious on political views. Never weighing in has several advantages:

  1. You never reveal your ignorance of politics or your lack of attention to current events.
  2. You never reveal your apathy of politics and risk having someone tell you that you NEED to care and take a stand. It is your FUTURE!
  3. You never offend anyone because you have never said anything.
  4. You never get lectured by someone who follows you down the hall or catches you in the parking lot trying to convince you of how wrong you are about your beliefs or vote.

The Apathetic

The Apathetic does not care.  And they are vocal about it so that all who work with them know that they find politics to be a waste of time. This allows them the freedom to disengage from any political discussion. While we may find it easy to make presumptions about The Apathetic, there could be several reasons for political apathy:

  1. Perhaps they do not feel that either side can fix anything.
  2. Perhaps they are embarrassed by the behavior of political leaders and wish to avoid association with any side.
  3. Perhaps they are young and free and having too much fun to worry about THE FUTURE.
  4. Perhaps, they are too busy working 2 jobs or caring for 3 children or caretaking parents or fighting a medical illness to take the time needed to truly study the issues for an informed opinion.

    The Apathetic can present as The Observer IF they do not ever voice their apathy.  Once you take a pronounced Apathetic stance, you will be immersed in workplace political discussions: See #4 from The Observer.

    The Worker

    The Worker has definite opinions on the state of the country and is current in their knowledge of the political landscape. The Worker may even agree with most of the political rhetoric being heard in the workplace. However, The Worker wants time spent at work to be about working. They want workplace harmony so that they can get things done. If and when progress is derailed, The Worker wants those challenges to be related to the work. I am often The Worker, and I use similar techniques to The Marginal (see below) to manage political conversations in the workplace. Because The Worker is head-down productive, the Worker might be mistaken for The Observer or The Apathetic.

    The Marginal

    The Marginal believes their opinion is the opposite of most of the people they work with.  As our politics become more combative, more us vs them, more we’re right and you’re wrong, and more all or nothing, I can often find myself in the margins.  Even if I want some of the same outcomes as the majority, the approach and rhetoric being used makes me uncomfortable. I do not want to nod my head in agreement nor do I want to find myself facilitating a political discussion.  The Marginal role is difficult and uncomfortable; you can feel limited on options:

    1. Go along to get along. You pretend to agree with political platforms touted by others to avoid an argument, but you may feel like a fraud.
    2. Speak up. You can speak up and spark a discussion, but you risk isolation and see (again) #4 of The Observer about people following you to your car.  And, do you risk promotion if you disagree with the wrong people?
    3. Divert. The weather is always a good option. This option, while a safe route, can make you feel shallow because it avoids important life topics- at least at work.
    4. Avoid. You take steps to avoid certain coworkers or even workplace gatherings and meetings to avoid having to navigate this political situation.  This option can also limit your workplace productivity.

    The Majority

    The Majority believes that their opinion is the opinion of everyone in the office.  As a young teacher, I firmly believed that those I worked with were on the left.  This appeared to make workplace political discussions easy to navigate because I thought I could predict which statements would be acceptable and which statements would generate animosity.  The environment felt safe because even if I never said a word, I could nod in agreement.  As I spend more time in the workplace, I realize that I am probably never in the majority, but more likely, surrounded by:

    1. Observers
    2. Apathetics
    3. Workers
    4. Marginals

    When in the role of The Majority, I was making a lot of assumptions about the people in my workplace. And, most likely, I was making many coworkers uncomfortable with my “I have all the answers” political statements.

    Perhaps, you have also played (or play) these same roles.  In reflecting on these roles, I realize that I do not think I have ever received any guidance for how to handle politics in the office.  September’s article: Politics in the Office: Part 2 will provide some resources that we might all find helpful to navigate the workplace during this 2024 election season.

    Sources Cited

    No resources were used in the writing of this article – just my own experiences, observations, and reflections of XX years of being a part of the American workplace.

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