Resilience in the Workplace
Name: ____________________________________________
Date of Conversation (if scheduled): ________________
1. What is the purpose of this conversation?
What do I want to achieve?
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2. What is the core issue or challenge?
Be specific and objective (avoid assumptions).
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3. Why does this matter to me (and/or my team/workplace)?
Reflect on how this issue impacts work, well-being, or collaboration.
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4. What emotions am I feeling about this?
How can I regulate those emotions before or during the conversation?
Emotions: _________________________________________
Regulation Strategy (e.g., breathing, pause, reframe):
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5. What might the other person be feeling or experiencing?
Practice empathy. Consider pressures, motivations, or blind spots.
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6. What assumptions do I need to check?
What might I be assuming that I can clarify instead?
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7. How can I express my perspective clearly and respectfully?
Use “I” statements and focus on facts and impact.
Examples:
- “I noticed…”
- “I feel…”
- “I’d like us to…”
Write a draft opening statement:
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8. What is my ideal outcome? What am I willing to compromise on?
Be clear on what success looks like and what’s negotiable.
Ideal Outcome: _____________________________________
Willing to Compromise On: ___________________________
9. What support or follow-up might I need?
Think about allies, next steps, or feedback.
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