Public Sector Hiring Challenges (and Solutions)- Part 2: Disrupt and Innovate

Public Sector Hiring Challenges (and Solutions)

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Part 2: Disrupt and Innovate

By Beth Schaefer

IPD Director

In the previous article, I presented 6 steps you can take to give your public sector organization a recruiting edge.

This article moves from the concrete to the abstract.  It is the hope of a 7th action step that is yet to be defined.

Be disruptive and innovative

While I hope the 6 action steps can assist your organization with recruitment, nothing in that list is innovative.  As someone who has spent her entire career in the public sector, I find it sad that the organizations that grow and maintain our democracy are in a talent crisis.  I also find it ironic that so many of our roles focus on helping people with their career pathways, yet our own public sector pathway is hidden.

I stumbled into my public sector career- perhaps like many of you.  I started as a public-school teacher – which I did not even associate with being a public sector role.  When I was ready to move into leadership, I kept finding that the jobs I found appealing required a Master’s degree in Public Administration.  I had never even heard of that degree, but I enrolled in a program, earned the degree, and continued my public sector career in higher education.

I am fortunate that my heart for service could be supported with resources for the convoluted career pathway I took; not everyone has the same resources that I had.  Once they stumble onto the public sector pathway, they may not have the resources to make that change.

This hidden pathway leads me to ask some larger questions:

  • Could we be doing more to promote this career pathway?
  • Are there actions we could take as a collective to promote public sector careers?
  • Could we start the recruiting process in middle school or high school rather than waiting for people to stumble into a public sector career?

Let’s be a choice, not a default.

To me, the younger generation is much more focused on community and service than my 80’s generation ever was.  Let’s leverage those values and show those at the start of their careers that almost every profession and almost any interest can be found in the wide array of public sector roles.

If you want to be disruptive and innovative, here are some links to organizations and events that start their industry recruiting early; maybe they will ignite a spark for the Minnesota Public Sector to collectively promote ourselves as a great career option.

MN Technology Association

Statewide Tour of Manufacturing

4 Ways to Sell Your Program at Parent-Teacher Conferences

Conferences, Job Fair coming April 25th

Southwest Minnesota Career Expo

Perhaps there is a way for us to join forces and collaboratively build the talent pool rather than compete against each other for qualified candidates.

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Public Sector Hiring Challenges (and Solutions)

Part 1: Recruit

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Compiled by Beth Schaefer

IPD Director

While almost every industry sector is suffering from the challenge of the Great Resignation, the public sector is suffering more than others.  Sources report a 25% vacancy rate for government jobs – up from 13% before the pandemic.

Several factors contribute to this crisis; The Public sector is:

  1. Experiencing high levels of retirement
  2. Requiring non-essential years of experience or degrees for positions – especially since 2/3 of Americans over the age of 25 do not hold a bachelor’s degree
  3. Moving too slowly through the hiring process and losing candidates before the offer phase
  4. Losing the recruitment banner of “great benefits” as corporate benefits have caught up or surpassed government benefits
  5. Trailing on inflation: public sector wage growth has only been 3.4% compared to 5.5% in the private sector

Insufficient qualified candidates prompted 51% of surveyed Public Sector HR Managers to reopen and extend their recruitment period.

What is Working

The National League of Cities surveyed Public Sector Managers who could check any and as many recruitment tactics they thought produced results.  Here is what the survey revealed:

55% or More Selected

Government Websites
Social Media
Employee Referrals

54-30% Selected

Profession-Specific Media
Commercial Websites
College Outreach/Partnerships
Job Fairs

29- 20% Selected

Internships
Apprenticeships

16 other options received 20% or less approval from HR Managers as being effective.

6 Talent-Recruiting Actions to Find Public Sector Employees in Minnesota

For those of you who are part of Minnesota’s public sector infrastructure, here are 6 actions steps that you can take to increase the probability of hiring qualified candidates for your open positions.

1.  Partner with Metro State University’s programs for Public Sector Administration Degrees.

Contact Dr. Crystal Fashant to learn more about providing capstone projects to Metro State students.  This program is a win/win.  Graduate students receive real-world experience and your organization gets to know a qualified potential employee.

Dr. Crystal Saric Fashant, MPNA DBA (she/her)
Associate Professor and Department Chair
Department of Public and Nonprofit Leadership, College of Community Studies and Public Affairs

 651.999.5853 | crystal.fashant@metrostate.edu

 

2.  Become a vendor at the annual Law Enforcement Opportunities (LEO) Career Fair.

Metro State partners with Hennepin Tech and a small nonprofit to host this annual career fair. Contact Mary Schober Martin, the program advisor or the link to get more information.

Mary Schober Martin (she/her)
Academic Advisor
School of Criminology and Criminal Justice (SCJ)

mary.schobermartin@metrostate.edu

LEO Career Fair

 

3.  Post jobs on Metro State’s Career Center

Current Metro State students and alumni have access to Handshake, an online recruiting platform.  Use this link for Handshake information and registration.  The Career Center may also be able to assist you with internships and apprenticeships – especially for roles in IT.  Contact Emily Johnson, the Internship and Apprenticeship Coordinator.

Emily Johnson (she/her)
Internship and Apprenticeship Coordinator, Career Center

651.793.1513 | metrostate.edu

Emily.Johnson@MetroState.edu

Metro State Career Center Handshake

 

4.  Grow your employees by assisting them with a defined career path.

Use these links for more information on building a career path that combines experience with education.  Combine this with a re-examination of your education requirements when posting a position. Here is a sampling of links for Metro State programs – many with online options:

Public Administration

Criminal Justice

Human Services

Search all Programs

 

5.  Support employees with professional development offered through Metro State IPD.

Word of mouth on how well you treat your employees will boost recruitment efforts. Plus, you can build leadership skills with those who are already have experience and knowledge specific to their roles.  Use this link to check out public sector training options or contact IPD to build your own.

Metro State Professional Development

 

6.  Join Minnesota cooperative groups that post public sector roles

Use these links to find out more about these options.

Association of Minnesota Counties

League of Minnesota Cities

 

While I have provided the links and contact information, IPD is part of the Metro State team, and I would be happy to help you connect with the right person with an option(s) that work for you.

Beth.Schaefer@metrostate.edu

 

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Pets, People, and Practices: Rethinking Bereavement Policies for a Diverse Workplace

Pets, People, and Practices: Rethinking Bereavement Policies for a Diverse Workplace

By: Destyn Land

One of the most important aspects of my culture is the way we view family. While the term “immediate family” typically includes only parents, children, and siblings, my close family extends beyond these traditional boundaries. For many of us, cousins are like siblings, aunts and uncles are like second sets of parents, and our family doesn’t always fit neatly into biological relationships. This fluid concept of family is vital to understanding the importance of diversity, equity, and inclusion (DEI) policies in the workplace.

If we look closely enough and put on a different lens, we often will discover gaps between policy and practice. Despite organizations having policies that promote diversity, equity, and inclusion, it’s essential to assess their effectiveness in practice. For instance, even if a company has a policy on using inclusive language, it doesn’t necessarily guarantee the eradication of discriminatory language in the workplace. To create a supportive and safe work environment where all employees feel valued, the voices and experiences of marginalized individuals should be genuinely listened to and taken seriously. Action is necessary when employees from marginalized communities share how they’ve been harmed to strengthen the company’s commitment to DEI.

One area where DEI policies often fall short is in bereavement policies. The average bereavement policy gives a certain number of days off for the death of parents, siblings, children, grandparents, grandchild, extended family members, and close friends. However, there are potential gaps in this policy.

 

Broadening our understanding of family is the first step.

 

  • For many of us, family is not limited to biological relationships. There are many people within the LGBT+ community whose biological family has caused them harm, and now they no longer keep in touch with some of them. They still may have what is often referred to as “chosen family,” individuals who are as close to them as any biological family member. When a bereavement policy defines who an employee’s “close family” is, it erases the fluidity of family that exists for many people. Chosen family members are just as much family as biological family members, and a bereavement policy should reflect that. Additionally, some pet owners consider their pets as family members, and bereavement policies should include them too.

 

  • Have you thought about whether your bereavement policy includes pets? As someone who didn’t grow up with pets, I didn’t initially appreciate how significant losing a pet could be for some people who consider them family members. However, my perspective shifted after my close friend’s dog of 16 years passed away. Listening to their stories, I realized that the dog had been a source of emotional support throughout tough times. Unfortunately, their employer didn’t allow bereavement to leave for pets, which had a negative impact on both their mental health and job performance. It’s essential to recognize that pets can hold a significant place in employees’ lives and to offer appropriate support during times of mourning.

 

 

Another vital aspect of bereavement policies is recognizing that mourning practices look different across cultures.

 

  • When someone dies, the grieving process can vary greatly across cultures. For some individualistic societies, mourning is prepping for a service or memorial of some kind, and then after the service life resumes as normal. However, for some cultures, mourning can extend far beyond this. For example, when my partner’s family member passed away, in their culture every family member spends time at the eldest member of the family’s home from the day of death, until the day of the funeral. My partner and her family spent the night there close to every night, sitting together, sharing memories, cooking food, and grieving as a community. While there is no one-size-fits-all solution for dealing with loss, bereavement policies need to respect the fact that different cultures have diverse customs, rituals, and practices surrounding death.

 

You may be questioning, is this too open-ended, and too easy for people to misuse or abuse? Despite the seeming disadvantage associated with such policies, it’s essential to consider cultural nuances where personal needs differ from one another. The goal of equity is not fairness, but rather it’s about having what every person needs.

While there is always room for someone to game the system, constant lies about the death of a family member or friend to get time off point to a much deeper issue with the company culture that needs addressing. Instead, writing the policy in a way that accommodates some level of nuance while still setting guidelines is the way to go. For instance, the policy could include a guideline indicating the number of days available for bereavement leave. The policy can also acknowledge that people process grief differently and that cultural backgrounds play a role in how people react to grief. The policy may state, “We recognize that grief impacts people differently, and different cultures have different norms for grieving. If, for any reason, an employee needs extended bereavement leave beyond the given number of days, they can contact Human Resources or their direct supervisor.”

The goal should be flexibility rather than rigidity. The work of Diversity, Equity, and Inclusion demands us to think and act beyond our comfort zones in specific situations, making it crucial to keep questioning and brainstorming new solutions. Being risk-averse is okay, but it’s equally important to embrace possibilities for making workplaces more supportive for everyone.

While there may be many concerns about bereavement policies, ensuring employees can grieve and come back to work ready to be productive is essential for a company’s health and longevity. Writing policies in ways that accommodate nuances while reinforcing guidelines is a right step in the goal of creating a workplace where everyone has what they need to thrive.

 

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It’s More Than Memorizing a List: Inclusive Language in the Workplace

By: Destyn Land

Part Three of Who’s Sitting at Your Table?

May has always held a special place in my heart, a time when people from all social classes come together in celebration of the many milestones that make this time of the year so magical. It is a month filled with pride as we watch our loved ones graduate, taking their first steps into a brand-new chapter of their lives, while others may see two hearts joining together in a beautiful wedding ceremony. For those of us living in Minnesota, May marks the end of the long and harsh never-ending winter and the beginning of the warm and inviting summer. With anticipation, we look forward to the social events and gatherings that await us, where we will make new connections and strive to navigate this new and exciting space with grace and charm. As we venture into uncharted waters, we will inevitably find ourselves questioning if we’re saying the right or wrong things.

In my last article (which you can access here), I emphasized the importance of expanding our definition of diversity. We must begin to recognize how our social identities intersect with one another and go beyond what is merely visible. By becoming more aware of our own identities and the identities of others, we can equip ourselves to live more equitably and inclusively. One of the most effective ways we can promote DEI at work and in our everyday lives is by recognizing the power of language and adopting inclusive language. Often, the assumption is that inclusive language is just about memorizing lists of words and phrases that we should no longer use, but while these lists are useful starting points, true inclusivity begins by examining the intentions of our hearts.

Diversity, Equity, and Inclusion (DEI) is all about love. A genuine love for people should drive our desire to live in a world where everyone, regardless of their ethnicity, gender, socio-economic status, religion, ability, or body type, is well-represented in every industry. Love should drive our desire to want to work in a place where all employees receive equitable pay, discrimination is nonexistent, and where everyone can be their authentic selves without fear of judgment. The true measure of our commitment to DEI lies in our hearts’ intention. We must ask ourselves why we care about DEI—is it merely a matter of being compliance-ready or is it about co-creating a world where everyone can thrive?

The language and modes of communication adopted in our workplaces could have the power to determine who will succeed and who will not. Inclusive language, therefore, is essential.

 

Here are three ways to improve the use of inclusive language in the workplace.

 

  1. Avoid Using Acronyms
    1. Acronyms can be a significant challenge for new employees at a new workplace, as they need time to become familiar with the nuances of a new environment. Although acronyms tend to be common within tight-knit groups, it’s important to remember that not everyone will retain or understand the meaning of a given abbreviation. Although avoiding acronyms may seem like a minor suggestion, common usage of abbreviations can quickly create a sense of ‘in-group’ and ‘out-group’ dynamics, making new employees feel excluded from early on.

 

  1. Develop an Inclusive Language Policy
    1. Inclusive language is not just about eliminating acronyms – it involves deeper reflection on the language that may have roots in oppression and exclusionary histories (racism, anti-Blackness, homophobia, etc.). A true commitment to inclusion requires a shift in organizational culture to respect, empathy, and growth. Establishing an inclusive language policy enables organizations to align their values and mission with accountability, demonstrating to employees that they are committed to creating an equitable workplace. Those of us with marginalized identities have often witnessed organizations making empty promises – the mission statement sounds great, yet the actual practices fall short. In next month’s article, we will dive deeper into how policy can be a powerful tool for achieving a work culture that authentically reflects the organization’s values.

 

  1. Model the Way
    1. Whether we hold a position of leadership or not, others often pay close attention to our actions and words in the workplace. It is our individual responsibility to use language that does not discriminate against any group and to actively address and speak out against discriminatory language when we encounter it. Although Minnesota may be known for an aversion to confrontation, this should not stop us from taking a stand against exclusionary language. We can approach individuals who use non-inclusive language in a respectful one-on-one conversation to better understand their perspective and educate them on why their language was inappropriate and should be avoided in the future.

 

It is important to understand that no one is capable of always choosing the right words 100% of the time. Language is constantly evolving, and as we learn new information and gain new perspectives, we should reconsider our word choices. When we make mistakes (and we all will), it is crucial to remember that our intentions do not negate the impact of our words. Even if we did not mean to offend someone, that doesn’t take away the hurt or harm that our words have caused. In these situations, it is important to apologize, take responsibility for our actions, and educate ourselves to prevent future occurrences. Do not make the mistake of trying to defend yourself or convince others that you did not do something wrong. Instead, focus on recognizing and owning your mistake, learning from it, and working to avoid similar incidents in the future.

 

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It’s Beyond What You Can See. Part 2 of Who’s Sitting at Your Table?

In last month’s article (read it here), I provided an illustration about a dinner party hosted by a person that did not consider who their party guests were, and what they may need to fully enjoy the evening. Some of the guests were gluten free, vegan, or needed halal options, yet there were no alternatives to the menu. It didn’t just stop there — the chairs did not fit all body types, the building was not accessible, some guests were using non-inclusive language, and overall, the party wasn’t the best experience for certain groups of people. If we were to take a close look at this party, we would see that the party was only a great experience for the people that had the most similar experiences and identities as the host. When we’re planning, designing or building something, it’s easy to assume that if something is good for ourselves, then it’s good for everyone.

If we’re not careful we can create a workplace culture that only gives space for people who are the most like us to thrive.

One way that we can combat creating this kind of work culture is by Broadening the Definition of Diversity.

Diversity is the fact that we are all different and bring different things to the table. It is the acknowledgement that our workplace is full of people from different racial backgrounds, ethnic groups, religions, genders, interests, and much more.  Expanding our understanding of diversity means looking at people more holistically and looking beyond the pieces of someone that (we believe) is visible. Our identity is not just our race, and age but it is also:

  • Ethnicity
  • Socio-Economic Status
  • Gender
  • Sexual Orientation
  • Religious or Spiritual Affiliation
  • Language
  • Body Type
  • Education

And so much more! All these identities influence the way that we move through the world, and the privileges that we may have been given or denied. You may be asking yourself the question, “What do these identities have to do with the workplace?” Just about everything.

To ignore or dismiss any piece of a person’s identity is to ignore and dismiss them.

Currently around the world, millions of Muslim people are fasting from food and water from dusk to dawn for Ramadan. As you may imagine, fasting impacts everyone very differently, and while some people may feel more energized overall during Ramadan, some may feel their energy or mood shift while their body is adjusting to fasting. As a colleague or supervisor, the best thing you can do is to educate yourself, be aware, and be ready to make adjustments (if they’re needed). In many cultures, and in many workplaces, a lot of our community building and connection time revolves around food. Whether it’s a team lunch, company potluck, or after work happy hour, we have seen the evidence of how food brings people together. During the month of Ramadan instead of hosting a team lunch or potluck, consider having an optional team community building time outside of the lunch hour so that people fasting can participate without continuously being asked, “Why aren’t you eating?” You could even take it a step further and host Iftar (the main meal during fasting at sundown) for your team. Learning about identities that are different from our own equips us to better understand, serve, and support our colleagues and team.

We must keep in mind that people are not a museum, meaning, we don’t want diversity just because it ‘looks good.’ We need diversity to challenge our ideas, to help us think bigger and more creatively. We need it to make the world and workforce better. However, diversity should always move us to act. Because we have different experiences and different needs, we must do things differently. A good first step is to ask yourself which one of your identities (you can look at the list above) do you think about the most, and which one do you think about the least? Often the social identity that we think of the least is the one that we tend to not consider as much when talking about diversity; therefore, it’s likely an identity that we need to push ourselves to learn more about.

Some of our identities come with unearned privilege, or the denial of privilege.

Here’s an example:

I have been a part of the Christian faith for most of my life, and that comes with a lot of privilege in America. Here’s a few of them:

  • I have rarely had to take off work to observe any of my religious holidays or celebrations (Christmas, Good Friday, Easter, etc.).
    • In addition to this, I am not pressured to celebrate holidays from another faith.
  • I can usually assume that most people are familiar with the core tenants of my religion.
  • I often see people of my religion, or my religion positively referenced in many forms of media.
  • I can practice my religion without being questioned or mocked.
  • My religion is taught or offered as a course by most colleges and universities.

The privileges that I’ve mentioned here are not one’s that people who practice Islam, Hinduism, Judaism, Sikhism, or Shamanism can say that they receive. Because of the domination of Christianity, we assume that religion is a weekend, or Sunday morning practice, when for many people (even within the Christian faith), religion is a daily way of experiencing and looking at the world.  Because religion is a part of someone that isn’t always visible to others, we make the mistake of not considering it when building our Diversity, Equity and Inclusion expectations, policies, and procedures.

As we continue to ask the question ‘Who’s Sitting at Your table?’ We must remember that we all are continuously rotating between teaching and learning positions in life. When we have identities that are of the dominant or majority culture, as we broaden our definition of diversity, we must find ourselves spending more time as the learner, and not the teacher. When we see diversity from a more expansive lens, we will take the path of becoming more equitable and inclusive in the workplace and beyond.

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Who’s Sitting at Your Table?

By: Destyn Land, M.Ed.

 

Imagine that you were personally invited to a dinner party hosted by one of your favorite celebrities (for me this would be the late Chadwick Boseman).

Upon your arrival, you realize the table you were assigned to sit at has seats that you do not fit in comfortably. Because you’re so excited to be in the same room as (fill in the blank) celebrity, you try your best to make it comfortable and not make too big of a deal out of it. As the night continues you realize that the food that is served is not in alignment with your dietary needs, and there are no other options. You also notice that the people at your table don’t tend to listen when you speak, and say things that offend you, but say, “It’s just a joke” when you try to interject. I imagine that regardless of how excited you may have been to see the celebrity you chose, your night wouldn’t have been the greatest, and you would probably not come back for another party.

This dinner party is what our workplace is like when we only think about “diversity.”

Diversity is all about getting different people into the door, while equity and inclusion make sure that the people we’ve invited are given what they need to thrive and have a great experience. Before we ask the question, “What can we do to recruit more diverse candidates?” we must ask, “What are we currently doing to retain our Black, Indigenous, and staff members of color?”

If we want people to feel a sense of belonging in the workplace, we must understand the role and importance of diversity but also prioritize creating equitable and inclusive environments that support diverse populations. Over the next three months, I’ll be discussing three different ways you can begin building or growing your equity and inclusion initiatives:

  1. Broaden the Definition of Diversity
  2. Utilize Inclusive Language
  3. Look for Gaps in Policy and Practice

Every table that we sit at is full of people with varied experiences, and histories (even when the people at our table share similar identities). While we need to be aware of who’s sitting at our table, we also must be aware of who’s not there, and what voices are not being heard.

Whether you are just starting your DEI journey, or have been riding the road for some time, remember that each of these concepts (Diversity, Equity, and Inclusion), work together to create workplaces where everyone can feel supported, safe, and empowered to be their most authentic self.

 

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