Thriving Through Change: Building Adaptability During Transitions | Past Expert Insights Webinar

Thriving Through Change: Building Adaptability During Transitions

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Audience:

  • Managers, team leaders, and HR professionals
  • Organizations navigating restructuring, leadership changes, or growth
  • Employees experiencing organizational change or uncertainty

Presenter: Eric Dormoh Jr

Change is inevitable in today’s workplace-whether it shows up as new leadership, organizational restructuring, or the uncertainty that follows layoffs. While these transitions can feel destabilizing, they also present an opportunity to strengthen adaptability and resilience. In this webinar, we’ll explore how individuals and teams can navigate change with clarity, confidence, and intention. Participants will gain practical tools to manage uncertainty, regulate stress responses, and stay grounded during periods of disruption.

Take-aways:

  • Explore how change impacts motivation, trust, and performance during times of transition
  • Learn ways to stay grounded and effective when roles, expectations, or leadership are shifting
  • Apply practical techniques to move from uncertainty to forward momentum
  • Strengthen your ability to adapt -without burning out-during ongoing workplace change

More About the Presenter:

Eric Dormoh Jr

More Information on Presenter

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Workplace Resilience Journal Template

These templates provide structured prompts for both daily and weekly reflection on how things are going at work; build self-awareness, manage stress, and improve performance by identifying your personal issues. Use these templates to turn everyday obstacles into growth opportunities rather than sources of burnout.  

🌞 Daily Workplace Resilience Journal

(Recommended: 5–10 minutes at the end of the workday)

Date: ____________________________________

Day of the Week: ___________________________

1. Today’s Wins

List 1–3 things that went well, no matter how small.

– ____________________________________________________

– ____________________________________________________

– ____________________________________________________

2. Challenge Check-In

What challenge(s) did I face today?

– ____________________________________________________

– ____________________________________________________

How did I respond?

– ____________________________________________________

What could I try next time to adapt better?

– ____________________________________________________

3. Support + Connection

Did I ask for or offer help today?

– ____________________________________________________

How did that interaction go?

– ____________________________________________________

4. Self-Check

How do I feel right now (emotionally + physically)?

Emotion: ____________________________________________

Energy Level (1–10): _________________________________

What might I need to reset or recharge?

– ____________________________________________________

5. Gratitude & Growth

What am I grateful for today?

– ____________________________________________________

What lesson or insight did I gain today?

– ____________________________________________________

📅 Weekly Resilience Reflection

(Recommended: Fridays or Sundays — 15–20 minutes)

Week of: ____________________________________________

1. Highlights & Strengths

What were the key moments or wins from this week?

– ____________________________________________________

– ____________________________________________________

What strengths did I use or notice in myself?

– ____________________________________________________

2. Resilience Moments

Describe a time this week I showed resilience (bounced back, adapted, handled pressure).

What happened?

– ____________________________________________________

How did I respond?

– ____________________________________________________

What helped me cope or push through?

– ____________________________________________________

3. Stress + Recovery Balance

On a scale of 1–10, how stressful was my week?

Stress Level: _______ /10

What did I do to manage that stress?

– ____________________________________________________

Did I rest, recharge, or disconnect effectively?

– ____________________________________________________

4. Connection + Communication

How did I collaborate or connect with others?

– ____________________________________________________

Did I set healthy boundaries?

– ____________________________________________________

5. Reset Intention for Next Week

What is one intention or mindset I want to carry into next week to support my resilience?

“Next week, I will…” ____________________________________________

Printable Daily Workplace Resilience Journal

Printable Weekly Workplace Resilience Journal

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Manager’s Toolkit: Promoting Resilience in the Workplace

Section 1: Conversation Scripts

Use these scripts as starting points for resilience-focused communication with your team.

1.1 Check-In with an Overwhelmed Employee

“I’ve noticed you’ve been handling a lot lately. How are you doing with your workload? Is there anything you need from me or the team to better manage things?”

1.2 Acknowledging Team Efforts

“I want to take a moment to recognize how you’ve handled the recent changes. Your adaptability and teamwork haven’t gone unnoticed — thank you for showing up with such resilience.”

1.3 Navigating Conflict or Tension

“I sensed some tension in the last meeting. Can we talk about what’s going on so we can clear the air and move forward productively?”

1.4 Encouraging Self-Care

“I want to remind you — taking breaks and setting boundaries is not just okay, it’s necessary. Resilience is built when we also take care of ourselves.”

Section 2: Resilience-Promoting Checklist

2.1  Weekly Resilience Check-In for Managers

Use this weekly to promote resilience in your leadership practices.

  • ☐ Have I acknowledged team or individual efforts this week?
  • ☐ Have I checked in on workload balance with at least one team member?
  • ☐ Have I modeled healthy boundaries and self-care practices?
  • ☐ Have I created space for feedback or honest dialogue?
  • ☐ Have I celebrated a win, even a small one?

2.2 Team Resilience Culture Checklist

Assess your team’s culture through a resilience lens.

  • ☐ Psychological safety is regularly reinforced.
  • ☐ Team members are encouraged to take time off when needed.
  • ☐ Workload distribution is fair and revisited often.
  • ☐ Mistakes are treated as learning opportunities.
  • ☐ Celebrations and recognitions are built into team routines.

Section 3: Team Activities to Build Resilience

3.1 Weekly Win + Learn Round

Description: During team meetings, go around and have each member share one thing that went well and one lesson learned that week.
Purpose: Builds a culture of reflection and gratitude while normalizing growth through setbacks.

3.2 Resilience Scenario Discussion

Description: Present a real or hypothetical workplace challenge (e.g., tight deadline, project failure). Discuss as a team how to respond resiliently.
Purpose: Promotes proactive thinking and peer learning.

3.3 Resilience Builder Bingo

Description: Create a bingo card with items like:

  • “Took a walk”
  • “Asked for help”
  • “Said no to an extra task”
  • “Helped a teammate”

Give small prizes for a row or full card completion.
Purpose: Encourages healthy coping behaviors and peer support.

3.4 End-of-Month Reflection

Description: Set aside 30 minutes monthly for team members to reflect on stressors, lessons, and successes.
Prompt questions:

  • What challenged you this month?
  • How did you bounce back or adapt?
  • What are you proud of?
  • What would help you feel more supported?
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Difficult Conversation Planner for the Workplace

Resilience in the Workplace

Name: ____________________________________________

Date of Conversation (if scheduled): ________________

1. What is the purpose of this conversation?

What do I want to achieve?

___________________________________________________

___________________________________________________

2. What is the core issue or challenge?

Be specific and objective (avoid assumptions).

___________________________________________________

___________________________________________________

3. Why does this matter to me (and/or my team/workplace)?

Reflect on how this issue impacts work, well-being, or collaboration.

___________________________________________________

___________________________________________________

4. What emotions am I feeling about this?

How can I regulate those emotions before or during the conversation?

Emotions: _________________________________________

Regulation Strategy (e.g., breathing, pause, reframe):

___________________________________________________

5. What might the other person be feeling or experiencing?

Practice empathy. Consider pressures, motivations, or blind spots.

___________________________________________________

___________________________________________________

6. What assumptions do I need to check?

What might I be assuming that I can clarify instead?

___________________________________________________

___________________________________________________

7. How can I express my perspective clearly and respectfully?

Use “I” statements and focus on facts and impact.

Examples:

  • “I noticed…”
  • “I feel…”
  • “I’d like us to…”

Write a draft opening statement:

___________________________________________________

___________________________________________________

8. What is my ideal outcome? What am I willing to compromise on?

Be clear on what success looks like and what’s negotiable.

Ideal Outcome: _____________________________________

Willing to Compromise On: ___________________________

9. What support or follow-up might I need?

Think about allies, next steps, or feedback.

___________________________________________________

___________________________________________________

Printable Version of Difficult Conversation Planner

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Workplace Stress Inventory Worksheet

Name: ____________________________________________

Date: _____________________________________________

Part 1: Identify Workplace Stressors

Check or list the stressors that apply to your recent experience.

  • Workload & Time Pressure
  • ☐ Unrealistic deadlines
  • ☐ Heavy workload
  • ☐ Constant overtime
  • ☐ Task switching/multitasking

 

  • Workplace Relationships
  • ☐ Lack of support from supervisor
  • ☐ Conflict with colleagues
  • ☐ Isolation or lack of belonging
  • ☐ Poor communication

 

  • Job Control & Clarity

☐ Unclear job expectations

☐ Lack of autonomy

☐ Frequent changes without notice

☐ Micromanagement

 

  • Organizational Culture

☐ Lack of recognition

☐ Toxic environment

☐ Mismatch with values

☐ Limited opportunities for growth

 

  • Personal Factors at Work

☐ Imposter syndrome

☐ Fear of failure

☐ Burnout symptoms

☐ Difficulty balancing work/life

Other: ____________________________________________

___________________________________________________

___________________________________________________

 

Part 2: Current Stress Impact

Reflect on how this stress is affecting you.

How is this stress showing up physically or emotionally?

___________________________________________________

___________________________________________________

How is this affecting your performance or engagement at work?

___________________________________________________

___________________________________________________

How is it affecting your relationships or well-being outside of work?

___________________________________________________

___________________________________________________

Part 3: Current Coping Methods

List or check the ways you currently respond to stress (helpful or unhelpful).

  • ☐ Talking to a colleague/friend
  • ☐ Avoiding tasks or people
  • ☐ Taking breaks or going for walks
  • ☐ Ruminating or overthinking
  • ☐ Exercising or meditating
  • ☐ Emotional eating
  • ☐ Seeking feedback or support
  • ☐ Procrastinating
  • ☐ Setting boundaries
  • ☐ Other: ___________________________

Part 4: Resilience-Building Plan

Use this section to reflect and plan for growth.

What’s one workplace stressor I want to manage better?

___________________________________________________

What is within my control about this situation?

___________________________________________________

What small step can I take this week to address it?

___________________________________________________

What support, habit, or mindset will help me respond with more resilience?

___________________________________________________

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The 4 R’s of Workplace Resilience – Resiliency Insights

Free Expert Insights Webinar on the 4 R's

1. RECOGNIZE

Recognize your response to Stress

Why it matters:
You can’t manage what you don’t notice. Awareness is the first step toward making change.

Ask Yourself:

  • Am I more irritable or withdrawn than usual?
  • Am I constantly exhausted, even after resting?
  • Is my work performance declining?
  • Do I feel disconnected from purpose or people?

Quick Tip:
Keep a simple stress journal. Track your daily mood, energy level, and triggers. Patterns will emerge.

.

2. REFRAME

Reframe your thinking

Why it matters:
Your mindset shapes your reality. Reframing helps reduce stress and opens the door to action.

Ask Yourself:

  • What’s another way to view this situation?
  • What’s within my control right now?
  • What am I learning from this challenge?

Quick Tip:
Reframe “I can’t handle this” to “This is hard, but I’ve gotten through hard things before.”

3. RESPOND

Respond with intentional action

Why it matters:
Responding—rather than reacting—restores a sense of control and clarity.

Ask Yourself:

  • What’s one small step I can take?
  • Who can I contact for support?
  • What boundary needs reinforcing?

Quick Tip:
Use the 90-second rule: Pause, breathe, and choose how you want to respond—not how you’re wired to react.

4. RECOVER

Recover with rest or reflection

Why it matters:
Pushing through nonstop leads to burnout. Recovery is a key part of sustainable resilience.

Ask Yourself:

  • When was the last time I truly took a rest?
  • What replenishes me emotionally and physically?
  • How can I build recovery into each day?

Quick Tip:
Take 2–5 minute micro-breaks during the day: stretch, step outside, or unplug briefly to reset.

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The 4 R’s of Resilience | Past Expert Insights Webinar

The 4 R’s of Resilience: A Practical Hour to Reset and Recharge

Presenter: Eric Dormoh

Watch Video Here

Burnout and chronic stress are common in today’s workplaces, but they don’t have to be. In this webinar, you’ll learn about the 4 R’s of Resilience: Recognize, Reframe, Respond, and Recover. This framework will help you reset your mindset, manage pressure, and conserve your energy. This session is not just a lecture; it’s a chance to take a break, reflect, practice simple tools, and leave with practical strategies you can use right away.

Take-aways:
  • Understand the early signs of burnout and how to recognize them in themselves and others
  • Practice simple reframing techniques to shift out of a stress spiral
  • Learn how to respond with intention, even in difficult moments
  • Build a quick daily recovery plan to manage stress before it builds

Audience: ALL

  • Managers, team leaders, and HR professionals
  • Organizations interested in enhancing workplace culture and collaboration

More About the Presenter:

Eric Dormoh, Jr

More Information on Presenter

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Foundations of Workplace Resiliency | Free Expert Insights Webinar

Foundations of Workplace Resiliency: A Practical Overview

The workplace is full of change.  More than ever, external forces are affecting the work we do each day.  You can use resiliency strategies to manage stress.  In this workshop, learn how resiliency strategies work and how you can apply them in your workplace.

Take-aways:
1. Define Resiliency
2. How Resilience helps you manage workplace stress
3. How you can help yourself, your coworkers, or your staff
4. Learn a resiliency strategy and apply it to your situation

Audience: ALL

  • Managers, team leaders, and HR professionals
  • Mentors and mentees from all generations
  • Organizations interested in enhancing workplace culture and collaboration
  • Employees seeking career development opportunities

Watch Video Here

More About the Presenter:

Eric Dormoh, Jr.

Expert Areas:

  • Unconscious Bias
  • Cross-Cultural Communication
  • Microaggressions
  • Building Inclusive Language
  • Identity at Work
  • Imposter Syndrome
  • Mentoring
  • Community Building
  • Emotional Intelligence
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Interdependence Part 2: The Power of Ubuntu: How Connection Can Change the World | A Workplace Blog

By: Destyn Land

 

In American culture, we are often commended for our independence and ability to conquer tasks on our own. Our society values individualism, emphasizing personal freedom of speech, thought, and expression. While these ideals hold great power, it is equally vital to recognize the beauty that comes from embracing interdependence and the reciprocal nature of receiving help. However, this notion of interdependence can sometimes be overshadowed by our inherently individualistic mindset in the Western world. We must not consider this mindset as inherently negative, but rather as a different way of perceiving the world.

 

This is where the philosophy of Ubuntu comes into play. Originating from the Bantu people and the Nguni language of South Africa, Ubuntu embodies a set of values including caring, harmony, responsibility, compassion, reciprocity, connection, and continuity. Translated to “Humanity,” Ubuntu encapsulates the understanding that “I am because we are.” It entails looking beyond ourselves and acknowledging the connections between our lives and the lives of others.

 

Ubuntu challenges us to recognize that societal issues impact us all, of course in varying degrees. It teaches us to move beyond sympathy and into empathy, prompting us to take action. As the renowned Dr. Cornel West once paraphrased, empathy is not merely imagining someone else’s experiences but rather summoning the courage and will to do something about it. When we internalize the belief that “I am because we are,” we refuse to remain silent about the stories of marginalized individuals and the injustices they face. We reject the notion that we can continue with “business as usual” after encountering stories of inequality and injustice.

 

Ubuntu urges us to seek unity and communal well-being within our humanity. It declares that my well-being is intricately tied to yours; I cannot be truly fulfilled if you are not. Truly none of us can be free until we all are free.

 

Here are some transformative steps to infuse the spirit of Ubuntu into your workplace:

 

Make Room for Genuine Connection:

Embracing Ubuntu necessitates moving beyond a focus solely on individual circumstances. Teams should foster curiosity about the needs of people within their organization and the communities they serve. This culture of storytelling enables employees to become deeply moved by the stories of those around them. Let us challenge the notion that meeting success is solely determined by productivity, and instead evaluate success based on how connected individuals feel to their team. There is room for both productivity and team-building; we need to make room for it.

 

Amplify Recognition and Appreciation:

A primary reason people leave fulfilling jobs is the lack of recognition and appreciation. While we may not seek validation solely for our work, we should never underestimate the impact of recognition. One of the most powerful gifts we can give our colleagues is truly “seeing” them, through acknowledging their strengths, talents, and capabilities. I can still vividly recall the life-altering moment when I felt genuinely “seen” at work. When we publicly recognize and appreciate individuals, we affirm their authenticity and encourage them to embrace their unique gifts.

In the continuous journey towards justice and equity, my professional chapter has taken a new turn, leading me down a path to explore the intricate relationships between equity and health in a Minneapolis hospital. I may have left my previous role, but in essence, I am simply continuing the work of creating a world where all individuals can experience freedom, wellness, and wholeness within a different industry.

 

Reflecting on my time with IPD (Institute for Professional Development), the concept of Ubuntu consistently resurfaces: “I am, because we are.” The essence of who I am today, as well as the nature of my work, has been profoundly influenced by the connections and contributions of this department. It is essential to recognize that this influence goes both ways. The Institute for Professional Development is not what it is solely because I was here; rather, every individual on our team adds value to the space. Each encounter with another human in our workplace and life leaves an indelible mark on us. Whether those interactions were positive or challenging, they reveal something about us and the world we inhabit.

 

To Beth, Metro State University, the remarkable clients we have partnered with, and every participant in the training I have had the honor of facilitating, I want to express my heartfelt gratitude. I am undeniably who I am because we are.

 

By embracing the spirit of Ubuntu, our workplaces can be transformed into harmonious environments brimming with connection. Recognizing our interconnectedness as humans fosters understanding, empathy, and unwavering support for one another. Ubuntu teaches us that true prosperity is unattainable if any member of our community is suffering. Let us strive to build workplaces where Ubuntu becomes more than just a statement; it becomes the guiding framework that shapes our actions and interactions. Together, we have the power to create lasting change not only within our workplaces but in the world at large.

 

Until our paths cross again on this lifelong pursuit of justice, I wish you well.

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It’s More Than Memorizing a List: Inclusive Language in the Workplace | A Workplace Blog

By: Destyn Land

Part Three of Who’s Sitting at Your Table?

May has always held a special place in my heart, a time when people from all social classes come together in celebration of the many milestones that make this time of the year so magical. It is a month filled with pride as we watch our loved ones graduate, taking their first steps into a brand-new chapter of their lives, while others may see two hearts joining together in a beautiful wedding ceremony. For those of us living in Minnesota, May marks the end of the long and harsh never-ending winter and the beginning of the warm and inviting summer. With anticipation, we look forward to the social events and gatherings that await us, where we will make new connections and strive to navigate this new and exciting space with grace and charm. As we venture into uncharted waters, we will inevitably find ourselves questioning if we’re saying the right or wrong things.

In my last article (which you can access here), I emphasized the importance of expanding our definition of diversity. We must begin to recognize how our social identities intersect with one another and go beyond what is merely visible. By becoming more aware of our own identities and the identities of others, we can equip ourselves to live more equitably and inclusively. One of the most effective ways we can promote DEI at work and in our everyday lives is by recognizing the power of language and adopting inclusive language. Often, the assumption is that inclusive language is just about memorizing lists of words and phrases that we should no longer use, but while these lists are useful starting points, true inclusivity begins by examining the intentions of our hearts.

Diversity, Equity, and Inclusion (DEI) is all about love. A genuine love for people should drive our desire to live in a world where everyone, regardless of their ethnicity, gender, socio-economic status, religion, ability, or body type, is well-represented in every industry. Love should drive our desire to want to work in a place where all employees receive equitable pay, discrimination is nonexistent, and where everyone can be their authentic selves without fear of judgment. The true measure of our commitment to DEI lies in our hearts’ intention. We must ask ourselves why we care about DEI—is it merely a matter of being compliance-ready or is it about co-creating a world where everyone can thrive?

The language and modes of communication adopted in our workplaces could have the power to determine who will succeed and who will not. Inclusive language, therefore, is essential.

 

Here are three ways to improve the use of inclusive language in the workplace.

 

  1. Avoid Using Acronyms
    1. Acronyms can be a significant challenge for new employees at a new workplace, as they need time to become familiar with the nuances of a new environment. Although acronyms tend to be common within tight-knit groups, it’s important to remember that not everyone will retain or understand the meaning of a given abbreviation. Although avoiding acronyms may seem like a minor suggestion, common usage of abbreviations can quickly create a sense of ‘in-group’ and ‘out-group’ dynamics, making new employees feel excluded from early on.

 

  1. Develop an Inclusive Language Policy
    1. Inclusive language is not just about eliminating acronyms – it involves deeper reflection on the language that may have roots in oppression and exclusionary histories (racism, anti-Blackness, homophobia, etc.). A true commitment to inclusion requires a shift in organizational culture to respect, empathy, and growth. Establishing an inclusive language policy enables organizations to align their values and mission with accountability, demonstrating to employees that they are committed to creating an equitable workplace. Those of us with marginalized identities have often witnessed organizations making empty promises – the mission statement sounds great, yet the actual practices fall short. In next month’s article, we will dive deeper into how policy can be a powerful tool for achieving a work culture that authentically reflects the organization’s values.

 

  1. Model the Way
    1. Whether we hold a position of leadership or not, others often pay close attention to our actions and words in the workplace. It is our individual responsibility to use language that does not discriminate against any group and to actively address and speak out against discriminatory language when we encounter it. Although Minnesota may be known for an aversion to confrontation, this should not stop us from taking a stand against exclusionary language. We can approach individuals who use non-inclusive language in a respectful one-on-one conversation to better understand their perspective and educate them on why their language was inappropriate and should be avoided in the future.

 

It is important to understand that no one is capable of always choosing the right words 100% of the time. Language is constantly evolving, and as we learn new information and gain new perspectives, we should reconsider our word choices. When we make mistakes (and we all will), it is crucial to remember that our intentions do not negate the impact of our words. Even if we did not mean to offend someone, that doesn’t take away the hurt or harm that our words have caused. In these situations, it is important to apologize, take responsibility for our actions, and educate ourselves to prevent future occurrences. Do not make the mistake of trying to defend yourself or convince others that you did not do something wrong. Instead, focus on recognizing and owning your mistake, learning from it, and working to avoid similar incidents in the future.

 

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