Wednesday, March 24, 2021
12pm Noon-1pm CENTRAL TIME

Expert Insights Webinar
Moving Beyond On-Boarding by Taking On-the-Job Training to the Next Level
Takeaways:
ABOUT THE PRESENTE: Dan Solomon is the Manager of the Minnesota Dual-Training Pipeline program at Minnesota Department of Labor and Industry (DLI). Before working at DLI, Dan was the field representative and state lead for education and workforce issues for Senator Al Franken. He also worked as a legislative assistant at the Minnesota Senate for six years. Dan has a Master of Arts in Teaching from Hamline University and a Bachelor’s degree in political science and communication studies from the University of Minnesota.
Christine Moore
Title/Position
Instructor, Metropolitan State University
Expert Areas:
Education/Professional Certificates:
Relevant experience to topic areas:
Philosophy of training in a nutshell:
Adults learn by doing which means training must present opportunities to “do” (practice, execute, apply). Whether designing or delivering training, she strives to create these opportunities.
Why the instructor is excited about teaching at Metro State:
Instructor quote: “Metro State’s motto: ‘Where life and learning meet’ is perfectly aligned to my philosophy regarding learning by doing. Additionally, those attending Metro State’s Professional Development classes are highly motivated individuals striving for new or better careers, and I find that inspiring.
Sailing Out of the Pandemic Eye
How come returning to “normal” seems to be so much harder than pivoting to pandemic status?
First, I have to say, it has been awhile since I have heard anyone use the word “pivot”- in spring of 2020, I got tired of hearing it. Is the absence because we no longer need to pivot, or we have burned out from pivoting?
Second, I love metaphors, and water offers endless metaphors to use; this is warning that there are three metaphors ahead.
Now that we (The nation, Minnesota, my workplace, my family) have new guidelines for the “fully vaccinated,” I thought I would be leaving the choppy seas of the pandemic and would be heading into smooth sailing.
That is not the case.
Originally, I thought the strict rules BV (before vaccination) of pods and masks, cooking and eating at home every night, and social distancing were the storm. If I could survive that storm (that included the pivoting, the unknown, the weekly or daily changes from science on what to do to be safe), I would be doing the dance of joy once I was fully vaccinated.
Also, not the case.
I have come to believe that all of the “hard stuff” I just mentioned was not the choppy seas, but rather, the calm waters in the eye of the storm.
I wrote an article a few months back on pandemic changes that would stick because I think many of us are still evaluating what we want to bring forward from the pandemic to define our new “normal.” While we may have some freedom to take our time on a personal level, our jobs may not be so patient.
In talking to the customers that IPD serves, many of you are in the midst of transitioning back to the workplace, or planning to transition back, or being told to transition back. Some of us will never have to transition back (My department is on this list, but not my organization). The anecdotal evidence I have from those conversations is that the transition to return to work is much harder than the transition to work from home.
This is curious as we often find “rip off the band aid” change to be jarring and chaotic, yet in March of 2020 all aspects of our lives made the transition to pandemic rules: schools, workplaces, healthcare, government services, banks, restaurants, grocery stores. And, while there were pockets of logistical nightmares, many made changes (mainly with IT) to meet needs in a just a few weeks; when prior to the pandemic, those changes had been discussed or creeping forward for years!
Perhaps sailing out of the eye of the pandemic storm is so difficult because we have some freedom of choice back. On the way in, the course was determined for us by government and science recommendations, but now we are back to everyone being “captain of their own ship,” and getting our fleet (whether friends, family, or coworkers) to all chart the same course is difficult.
My solution to almost every problem I experienced during the pandemic was to give people grace, and my strategy for sailing the choppy waters from pandemic to new normal will remain to give people grace. For those in leadership roles, checkout the “Return-to-Work Phobia” article for how to provide grace in the workplace.
Beth Schaefer,
IPD Director

Past Expert Insights Webinar
All organizations have problems— it’s how we handle them that matters!
If it feels like your teams go in circles looking for answers to fix a problem only to have to fix it again the next month or next quarter, this webinar is for you!
Learn the difference between fixing and solving problems so that you can help your teams make real progress towards solutions so that problems are solved the first time.
You’ll leave knowing what it means to truly solve a problem and fixing pitfalls to avoid.
ABOUT THE PRESENTER: Christine Moore

Christine Moore is a Project (PMP®) and Process Expert along with being certified as a professional facilitator by the International Association of Facilitators. She continues to hone the best way to fix a problem just once. She will draw on her experiences from working with both the corporate and public sector (without naming names) to teach you what she has learned about solving problems – one time.
ABOUT THE PRESENTER:

During this webinar, you will:
If Mr. Churchill is correct; based on the last nine months, we should all be perfect by now!
If that statement does not ring true for you, this free webinar from the Institute for Professional Development will help.
Learn more about change and the effect it has on you, and others.
Begin tapping into the cycles of change and use them to be productive instead of feeling like you are being tossed about at sea.

Since Business Architecture is still a relatively new concept, your organization may be hesitant to commit.
Q1 – You do not have the title or role of “Business Architect;” why would you need a Business Architecture certificate?
A1 – Just like millions of people who daily use project management tools as part of their jobs without the title of Project Manager, your company can benefit from the immediate use of the techniques and concepts learned in our Business Architecture certification course.
Q2 – What does Business Architecture do?
A2 – It solves problems: at a department level, a division level, or (ideally) an enterprise level. Unless your organization is problem-free, you can use the tools and concepts in your work.
Q3 – Is there sometimes a disconnect between your company’s current execution and operational practices and its strategic vision?
A3 – The unique Business Architecture techniques you learn in our course will help with that.
Q4 – Does your organization sometimes roll out initiatives that miss the mark with those who use them? They create less value than anticipated, or worse, actually decrease the value for your customers because the correct people were not consulted before the change?
A4 – Our Business Architecture tools teach you how to keep this from happening in the future.
Q5 – Does your organization have more improvements and initiatives than it has resources to invest in?
A5 – Yes, Business Architecture can teach you tools to help your company prioritize your resources.



Wally Wysopal
Current Role:
City Manager for Fridley and
instructor for Metropolitan State University’s
Institute for Professional Development
Expert Areas:
• Public sector management and leadership
Relevant Experience:
• 33 years’ experience leading and shaping local
government in various roles
• Faculty for Master’s Level Public Administration program
• Speaker for the American Public Works Association
• Speaker for the American Water Works Association
Training Philosophy:
Improve the capacities of public servants to make government better.