Are You Fixing or Solving? / Past Expert Insights Webinar

Past Expert Insights Webinar

WATCH THIS PREVIOUSLY RECORDED WEBINAR HERE

All organizations have problems— it’s how we handle them that matters!

If it feels like your teams go in circles looking for answers to fix a problem only to have to fix it again the next month or next quarter, this webinar is for you!

Learn the difference between fixing and solving problems so that you can help your teams make real progress towards solutions so that problems are solved the first time.

You’ll leave knowing what it means to truly solve a problem and fixing pitfalls to avoid.

WATCH THIS PREVIOUSLY RECORDED WEBINAR HERE

 

ABOUT THE PRESENTER: Christine Moore


Christine Moore is a Project (PMP®) and Process Expert along with being certified as a professional facilitator by the International Association of Facilitators.  She continues to hone the best way to fix a problem just once.  She will draw on her experiences from working with both the corporate and public sector (without naming names) to teach you what she has learned about solving problems – one time.

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Using Conflict to Build Inclusiveness – Past Expert Insights Webinar

 

Click Here To Watch Video

Does An Ideal Workplace = A Conflict Free Workplace?

The goal is to be both diverse and inclusive, not to just avoid conflict.  During this short webinar, our instructor will get you started on the journey to incorporate conflict in your workplace and how this can lead to better innovation and problem-solving.

This webinar will teach you:

  • The challenges of competing perspectives

  • How to move from “positions” to “interests”

 

“I cannot change the direction of the wind, but I can adjust my sails to always reach my destination.”

ABOUT THE PRESENTER:

Jeanette Grace

  • Title/Position
    Instructor, Metropolitan State University
  • Expert Areas: 
    • Communication
    • Customer Service
    • Employee Engagement
    • Conflict Resolution
    • Teambuilding

 

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Navigating Change in Changing Times – Past Expert Insights Webinar

Click Here To Watch Video

During this webinar, you will:

  • Take a quick assessment to gain insight into how you navigate change
  • Learn about the “change curve” and how it can help you ride the waves of change

 

Click Here To Watch Video

“To improve is to change; to be perfect is to change often.” – Winston Churchill

If Mr. Churchill is correct; based on the last nine months, we should all be perfect by now!

If that statement does not ring true for you, this free webinar from the Institute for Professional Development will help.

Learn more about change and the effect it has on you, and others.

Begin tapping into the cycles of change and use them to be productive instead of feeling like you are being tossed about at sea.

“I cannot change the direction of the wind, but I can adjust my sails to always reach my destination

Jeanette Grace

  • Title/Position
    Instructor, Metropolitan State University
  • Expert Areas: 
    • Communication
    • Customer Service
    • Employee Engagement
    • Conflict Resolution
    • Teambuilding

 

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Does Your Company Need More Convincing to Send You to Business Architecture Certification Training? | A Workplace Blog

Since Business Architecture is still a relatively new concept, your organization may be hesitant to commit.

Here are some FAQ’s to help you persuade them to let you take Biz Arch Boot Camp.

Q1 – You do not have the title or role of “Business Architect;” why would you need a Business Architecture certificate?

A1 – Just like millions of people who daily use project management tools as part of their jobs without the title of Project Manager, your company can benefit from the immediate use of the techniques and concepts learned in our Business Architecture certification course.

Q2 – What does Business Architecture do?

A2 – It solves problems: at a department level, a division level, or (ideally) an enterprise level.  Unless your organization is problem-free, you can use the tools and concepts in your work.

Q3 – Is there sometimes a disconnect between your company’s current execution and operational practices and its strategic vision?  

A3 – The unique Business Architecture techniques you learn in our course will help with that.

Q4 – Does your organization sometimes roll out initiatives that miss the mark with those who use them?   They create less value than anticipated, or worse, actually decrease the value for your customers because the correct people were not consulted before the change?

A4 – Our Business Architecture tools teach you how to keep this from happening in the future.

Q5 – Does your organization have more improvements and initiatives than it has resources to invest in?

 

A5 – Yes, Business Architecture can teach you tools to help your company prioritize your resources.

Do not wait for the official title.   Do not wait for the official department.  Start using Business Architecture today because basically…

Business Architecture solves business problems!

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Using Conflict to Build Inclusiveness – Free Webinar

Register Now For Our Upcoming FREE Expert Insights Webinar

Wednesday, March 24, 2021

12pm Noon-1pm CENTRAL TIME

Using Conflict to Build Inclusiveness

Does An Ideal Workplace = A Conflict Free Workplace?

The goal is to be both diverse and inclusive, not to just avoid conflict.  During this short webinar, our instructor will get you started on the journey to incorporate conflict in your workplace  and how this can can lead to better innovation and problem solving.

This webinar will teach you:

  • The challenges of competing perspectives

  • How to move from “positions” to “interests”

Registration Cut-off: March 22 at 11:59 pm

REGISTRATION CLOSED

Why can’t we all just get along?

ABOUT THE PRESENTER

Jeanette Grace

  • Title/Position
    Instructor, Metropolitan State University
  • Expert Areas: 
    • Communication
    • Customer Service
    • Employee Engagement
    • Conflict Resolution
    • Teambuilding
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Wally Wysopal

Wally Wysopal

Current Role:

City Manager for Fridley and
instructor for Metropolitan State University’s
Institute for Professional Development

Expert Areas:
• Public sector management and leadership

Relevant Experience:
• 33 years’ experience leading and shaping local
government in various roles
• Faculty for Master’s Level Public Administration program
• Speaker for the American Public Works Association
• Speaker for the American Water Works Association

Training Philosophy:
Improve the capacities of public servants to make government better.

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BUSINESS ARCHITECTURE FOR THE SOCIAL SECTOR – FREE WEBINAR

Register Now For Our Upcoming FREE Expert Insights Webinar

Title: Beyond Business – Business Architecture for the Social Sector

Wednesday, June 3, 2020

12pm-1pm CENTRAL TIME

Join IPD Instructor Bao Do as he discusses the response of various countries around the world to COVID-19 and how pandemic management capabilities highlight the strengths and weaknesses of each country’s reaction.

  • Use business capability mapping to provide a means of early detection.

  • Consider how the maturity of business capabilities can lead to a more rapid response.

REGISTER NOW

Registration Must Be Completed By June 2, 2020

ABOUT THE PRESENTER

Bao Do

Expert Areas:

  • Business Architecture
  • Business Analysis
  • Program/Project Management
  • User-Centered Design
  • Coaching/Mentoring/Development

Education/Professional Certificates:

  • Business Architecture Certificate from Metropolitan State University – St. Paul, MN
  • Certificate of Human-Centered Design from LUMA Institute
  • Bachelors of Arts in Psychology from University of Michigan
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Dean Heltemes

 

 

Dean Heltemes


Expert Areas:

  • Business Architecture | Enterprise Architecture | Business Process Management
  • IT and Business Strategy Development | Strategy to Execution Planning | Collaboration with C-Level Executives
  • Global Team Building and Leadership | Large-Scale Budget Creation and Management
  • IT Infrastructure and Operations Leadership | ERP Modernization | IT Contract Negotiation
  • Program and Project Management | Sales Enablement
  • Industry Experience in Financial Services, Agribusiness, Commodity Trading, Energy, & Food Processing

 

Education/Professional Certificates:

  • Business Architecture Certificate from Metropolitan State University -St. Paul, MN
  • MBA from Carlson School of Management at University of MN
  • Bachelor of Science – Computer Science from St. Cloud State University

 

Relevant experience to topic areas:

  • Writer for the Business Architecture Institute
  • Builder of business architecture teams and programs
  • Practitioner of business architecture
  • Solution architecture
  • Enterprise architecture

 

Philosophy of training in a nutshell:

I believe that a blend of different teaching techniques is the best way to help people of different learning styles understand and apply new concepts.  I like to use storytelling and interactive group discussions to stimulate learning, coupled with hands on exercises to let people apply what they have learned.

 

Why instructor is excited about teaching at Metro State:

I am passionate about what business architecture can do and am thrilled at the opportunity to help people learn this exciting discipline at Metro State.  I love sharing my experiences and helping people to learn, and I know I will gain new insights from the class.

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Bao Do

Quoc-Bao Do (goes by Bao)

Expert Areas:

  • Business Architecture
  • Business Analysis
  • Program/Project Management
  • User-Centered Design
  • Coaching/Mentoring/Development

 

Education/Professional Certificates:

  • Business Architecture Certificate from Metropolitan State University – St. Paul, MN
  • Certificate of Human-Centered Design from LUMA Institute
  • Bachelors of Arts in Psychology from University of Michigan

 

Relevant experience to topic areas:

  • 11+ years of Business Architecture
  • 15+ years of Business Analysis
  • around 10 years of Project Management
  • around 5 years of Design Thinking

 

Philosophy of training in a nutshell:

  • Form, Function, and Fit

 

Why instructor is excited about teaching at Metro State:

  • I am excited to be teaching and learning at a growing and innovative institution. Metro State is one the few colleges to offer a course in Business Architecture.
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Patrick Salaski

Patrick Salaski

Title/Position
Instructor, Metropolitan State University

Expert Areas: 

  • Strategy Execution
  • Mergers/Acquisitions
  • Business Architecture Practice Creation

Education/Professional Certificates:  

  • Business Architecture Certification – Business Architecture Guild
  • Master of Business Administration (MBA) – Minnesota State University, Mankato
  • Bachelor of Science – St. Cloud State University

Relevant experience to topic areas:  

  • Directed the growth and on-going management of a Business Architecture Practice for a Fortune 500 company
  • Helped guide the development of a Business Architecture practice for healthcare organizations
  • Part of a team that has led the post-merger activities for two mega mergers in the Healthcare Industry (Medica/Express-Scripts and Covidien/Medtronic)

Philosophy of training in a nutshell:   

I love to share my knowledge and experience with others and teach by example.  I also feel like I can help facilitate learning by helping people connect concepts with reality.

Why instructor is excited about teaching at Metro State:   

The courses at Metro State provide a strong balance of industry-leading concepts and theories with practical, real-world application through case studies, class related discussions and instructors that are recognized thought-leaders focused on delivering on the promise of business architecture services for local, leading companies.

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