Audience: Formal and informal leaders along with Movers and Shakers
The Leadership Toolbox Webinars focus on a specific leadership tool so that you can become a more effective leader.
Change will happen.
How you navigate it can determine whether it stalls, dies, or accelerates. Join us to learn how you respond to change and how to keep others moving.
Takeaways:
- Learn the four change responses
- Understand the phases of change
- Get tips on how to accelerate change
Jeannette Grace
Instructor, Institute for Professional Development
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jeannette.grace
Title/Position
Instructor, Metropolitan State University
Expert Areas:
Communication
Customer Service
Employee Engagement
Conflict Resolution
Teambuilding
Education/Professional Certificates:
AAS: Sales & Management from St. Cloud Community and Technical College
BA: Major – Professional Communication: Speech emphasis; Minor – Psychology from Metro State
MA: Communication from Bethel University
Certified Qualified Administrator of Intercultural Development Inventory®
Relevant experience to topic areas:
Sales
worked as Professional Relations Representative for medical practice
managed a private optometric practice
Facilitation
Jeannette has been facilitating learning since 1995 as:
a college faculty member
supervisor of training and personnel development;
consultant
partner with MnSCU colleges
Philosophy of training in a nutshell:
I believe learning should be fun and inspiring. My role is to open learners to the material and empower them to apply it. I create the opportunity for growth and then let the learner own the action.
Training and teaching experience:
PMI Minnesota’s Professional Development Days
Faculty in Metropolitan State University Decision Sciences department
University of Minnesota’s Applied and Professional Studies department
Why instructor is excited about teaching at Metro State:
First, as an alumnus of Metro State, I believe in the quality education they provide.
Second, the Institute for Professional Development is forward-thinking and focused on providing information and skills to businesses and their people on the front end of the trends.