Many businesses want better process so that they can streamline and drive more profit.

In the public sector, better processes serve citizens better and save tax dollars.  All organizations have process whether written down or not or standardized or not.

Here are some options for improving the way your city, county or state agency approaches process.

You can have IPD deliver workshop style interactive learning:

  • at your site
  • virtually through our Zoom learning platform
  • at the Metro State Training Center in Midway area near the Minnesota State Fairgrounds.

Training Options:

The Problem-Solving Process — a remedy for the quick fix

Full Day Training

This workshop will demystify the problem-solving process by having your leaders understand the difference between “a quick fix” and a sustainable solution.  They will learn to define a problem, use a SIPOC tool to map process, and use techniques to seek out the root cause.  They will understand the elements needed for a sustainable solution.

Process Improvement Workshop

This highly customized workshop has leaders identify a problem they need to solve.  Through a series of workshop days, leaders will work on solving that problem using a “learn and do” approach.  Time between workshop sessions will allow leaders to apply the methods in real-time on their problem.

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