Courses

Course Description

While the Project Management Book of Knowledge (PMBOK®), stresses the importance of project communication (even raises it to the status of a knowledge area) and provides the communication matrix as a tool for planning project communication, it does not necessarily assist project managers with the wide-ranging set of communication skills needed for the scope of communication required of the competent project manager. The second series in the Executing Successful Project Certificate goes beyond a matrix – who you need to communicate with – to how to communicate with them. Learn to prepare and execute discussions on brainstorming, solution evaluation, and decision-making. Get comfortable with conflict for better problem-solving during monitor and control. All projects bring change. While many project teams in larger organizations are assigned to someone to focus on change management, smaller projects or smaller organizations do not have that expertise assigned. In these cases, it is in the project manager’s best interest to have an understanding of change so that they can use tools to manage sponsors, stakeholders and team members through the changes brought by the project. Note: The courses in this align with the Leadership Category of the PMI® Talent Triangle®. While anyone experienced in project management knows the need for being balanced in technical skills, leadership skills, and business acumen, Project Management Institute® now formally acknowledges this with its Talent Triangle®. The talent triangle is “an ideal skill set…or combination of technical, leadership, and strategic business management expertise” to meet the evolving demands of the project management profession.

If you are new to project management, we strongly suggest the course Succeeding with Projects as a first step to get the most from this series.

If you have a background in project management, this series will be valuable to you.

This Series is comprised of three separate courses.

1. Facilitation: A Game-Changing Leadership Skill
2. Leading through Conflict
3. Change

The registration button below will automatically register you in all three courses with a 15% series discount.

Length: The courses in the series are varying lengths; the whole series is 5 days in length.

This course is part of the Executing Successful Projects Certificate

After completing this series, participants will be able to:

Integrate the right facilitation tool for stakeholder input on project initiatives

• Analyze situations and audiences to choose the correct facilitation tools
• Understand techniques to gather information
• Engage participants in constructive group discussions to evaluate situations and problem-solve

Leverage the conflict experienced by your project team for better results

• Understand the five actions to handle conflict
• Choose a conflict strategy based on the situation
• Understand win-lose scenarios and their cost
• Recognize win-win possibilities

Explain the change curve, its phases, and how it rolls out

• Identify your go-to reaction to change and how that affects your work
• Define your role in helping people navigate through change
• Analyze change situations and generate plans to allow for adjustment to change

AUDIENCE:

People who lead:

• Departments
• Divisions
• Project teams
• Change initiatives – like business architects
• Process improvement projects
• Continuous improvement efforts

Price: $1,317.50  Early Bird Pricing: $1,185.75 up to 4 weeks before the course start date.

• Course Texts: no texts are used in this course
• Food: Lunch is included in courses that are at least 7 hours in length
• CEUs: 4.2

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).