Employee Small Talk Is More Powerful than You Think by Elaine Cole from Texas Christian University Neeley School of Business

The Hidden Value of Chitchat for Getting What You Want by Susan Krauss Whitbourne, Ph.D. from Psychology Today

Missing Your Office Small Talk?  Researchers say it impacts your well-being at work by Caitlin Mullen from Biz Women: The Business Journals

The Surprising Benefits of Office Chitchat by MIT Sloan Management Review