Communication Styles Course

1 day (or two ½ day sessions)

Up to 24 people

This course starts with an assessment for team members to identify their own preferred communication style.  It teaches team members what those different communication styles are and how they should use them to send and receive communication.  Your team will also learn that communication changes when people are under stress, so they will learn about alternate communication styles, empathy, and grace.   Along the way, team members learn about each other, interact, and have fun as they learn tools they can easily apply in the work environment.

The participants in this course will:

  1. Learn to assess the communication styles of others through observable behaviors
  2. Understand how to leverage communication styles to give and receive feedback
  3. Modify messages to communicate in times of stress and conflict

 The training includes:

  1. Standard customization of materials
  2. Pre and post meetings with team leader
  3. Assessment of communication style
  4. Aggregated evaluation results with suggested next steps

Call (612) 659-7230 for more information on bringing this training course to your team.