COMMUNICATION TRAINING – FACILITATING MEETINGS


Facilitating Meetings Courses


4 full day classes (or a combination of full and half days)

Train people in how to prep and run meetings that generate action.  Or, help them discover that they do not need a meeting at all!

While it would be ideal to have a non-biased facilitator running workplace discussions, most organizations are not set up like that.  Department leads, team leads and informal leaders all facilitate meetings.  This course focuses on providing skills and tools that can be used by anyone in your organization for a wide variety of meeting situations.

Use these modules to help your people run better meetings with better results.

The training includes:

  1. Standard customization of materials
  2. Pre and post meetings with group leader
  3. In-class practicing of facilitation skills
  4. Aggregated evaluation results with suggested next steps

Module 1: Facilitation 101

The participants in this module will:

  • Understand the role of the facilitator and when it starts
  • Know when, how and who to invite
  • Use group dynamics to increase meeting engagement with a positive exchange of ideas
  • Close meetings to encourage action

Module 2: Information Gathering Techniques

The participants in this module will:

  • Comprehend that gathering information is critical
  • Understand techniques to gather information and the purpose/usefulness of each technique
  • Apply techniques to elicit opinions
  • Utilize basic root cause analysis techniques

Module 3: Beyond Information Gathering

The participants in this module will:

  • Be aware and plan for the social facilitation factor (people change reactions based on who else is in the room)
  • Understand the strengths and weaknesses of a variety of decision-making models
  • Teach your own participants skills for constructive group participation

Module 4: Harnessing Conflict

The participants in this module will:

  • Know how to leverage conflict
  • Utilize strategies to keep people on task during a meeting

Module 5: Customizing Special Situations

The participants in this module will:

  • Analyze the meeting situation to anticipate obstacles
  • Use tools to minimize meeting saboteurs
  • Learn strategies to pause a meeting that has run amuck

Call us today at (612) 659-7230