Are You Ready for Business Architecture?


Length: 4 modules

The four modules that make up this course are all online.  You can stop and start the course as your time permits to complete the four modules.

Metro State is a Guild Approved Training Provider by the Business Architecture Guild.

This course is for:

  • People who want a definition of business architecture and what it does
  • Those who are thinking of sponsoring a business architecture practice in their organization
  • Those who are considering moving into the role of a business architect (whether formally or informally)

Competencies:

  1. Learn how business architecture can be used by an organization to map strategy to business direction
  2. Understand the role of the business architect
  3. Assess your skill set to see if you would enjoy being a business architect

There are no prerequisites for this course

  • This course is free
  • Start now by using this link to register
  • Complete the four modules as your time allows
  • This course is all online; no books are needed

This course is a self-paced online course.  Start anytime and complete on your schedule.

Cybersecurity Threats Affecting Financial Institutions


Topics to be covered include:

  • Threats from nation state actors
  • Cyber criminals: Attacks and deterrence
  • Insider threats: Securing from within
  • Hactivists: Securing your reputation and information

Courses are face-to-face, and attendance is required.

Participants will receive a certification of completion from Metropolitan State’s NSA/DHS Center of Excellence Program in Cyber Defense.

This course is targeted at information security professionals, managers and security/compliance practitioners in the financial industry.

In this course you will:

  • Understand how to successfully implement and manage components of an effective information security program
  • Boost your knowledge of threat vectors
  • Understand and apply layered security program
  • Gain confidence in your decision making with comprehensive cybersecurity knowledge

Experience in the finance information security domain.

Price: $750.00  Early Bird: $675.00 until 21 days prior to beginning of course

Please Note:

  • If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

To Be Determined

If you want to customize this course specifically for your organization, contact kyle.swanson@metrostate.edu or info@mncyber.org

Range-Powered Incident Handling for the GCIH® Certification


The MN Cyber GCIH® training program consists of a mix of classroom content and scenarios on the MN Cyber Range, with the goal to provide analysts authentic practice in responding to frequently encountered cyber-attacks.  The scenarios aim to challenge the trainees and give them practice and success in treating many attack vectors.  This course focuses on incident response performance while using common security operations center procedures and understanding the critical processes in the organization, emphasizing teamwork, effective communication skills including appropriate escalation, and the need for institutional learning via detailed debriefing.

Courses are face-to-face, and attendance is required.

This non-credit course will prepare you to take the GCIH® certification exam.  This is a vendor-neutral and globally recognized industry certification.

*Certification exam is not included in the course price.

Length: 42 total hours

This course will significantly benefit security operations center analysts and managers at all levels.

Security Techniques Acquired:

  • The steps of the incident handling process
  • Detecting malicious applications and network activity
  • Common attack techniques that compromise hosts
  • Detecting and analyzing system and network vulnerabilities
  • Continuous process improvement by discovering the root causes of incidents

Course plan:

  1. Introduction to Incident Response Handling
  2. Risk Assessment
  3. Incident Response and Handling Steps
  4. Computer Security Incident Response Team Roles and Functions
  5. Handling Network Security Incidents
  6. Handling Malicious Code Incidents
  7. Handling Insider Threats
  8. Forensic Analysis and Incident Response
  9. Incident Reporting
  10. Incident Recovery
  11. Development and Implementation of Effective Security Policies Through the Lens of a Cyber Attack

Work experience in the Information Security Domain

Price: $3250.00  Early Bird: $2925.00 until 21 days prior to beginning of course

Please Note:

  • If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Session on:

  • Monday, April 8, 2019 until Friday, April 12, 2019 from 8:30 a.m. until 4:00 p.m. each day
  • Monday, May 6, 2019 until Friday, May 10, 2019 from 8:30 a.m. until 4:00 p.m. each day

If you want to customize this course specifically for your organization, contact kyle.swanson@metrostate.edu or info@mncyber.org

MN Cyber Training Program for CISSP® Certification


The MN Cyber CISSP® Certification Training course focuses solely on the 8 domains of knowledge as determined by (ISC)2 that form a critical part of CISSP® exam.  Each domain of knowledge is dissected into its critical components, and those components are then discussed in terms of their relationship with one another and with other areas of information security.  The Security Operations domain is supported by a scenario on the MN Cyber Range to solidify understanding of theory to application.

Courses are face-to-face, and attendance is required.

This non-credit course will prepare you to take the CISSP® certification exam.  This is a vendor-neutral and globally recognized industry certification.  Certification exam is not included in the course price.

Length: 42 total hours

The CISSP® certification is designed for:

  • IT security analysts
  • Vulnerability analysts
  • Threat intelligence analysts

The broad spectrum of topics included in the CISSP® Common Body of Knowledge (CBK) ensure its relevancy across all disciplines in the field of information security.  Successful candidates are competent in the following 8 domains:

  1. Security and Risk Management
  2. Asset Security
  3. Security Architecture and Engineering
  4. Communication and Network Security
  5. Identity and Access Management (IAM)
  6. Security Assessment and Testing
  7. Security Operations
  8. Software Development Security

The security operations domain will be supported by a full-day training experience on the MN Cyber Range.

CISSP® candidates must have a minimum of 5 years cumulative paid full-time work experience in 2 or more of the 8 domains of the CISSP® Common Body of Knowledge.  A candidate that doesn’t have the required experience to become a CISSP® may become an Associate of (ISC)2 by successfully passing the CISSP® examination.  The Associate of (ICS)2 will then have 6 years to earn the 5 years required experience.

Price: $2,500.00  Early Bird: $2250.00 until 21 days prior to beginning of course

Please Note:

  • If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Session on:

  • Monday, March 25, 2019 until Saturday, March 30, 2019 from 8:30 a.m. until 4:00 p.m. each day

If you want to customize this course specifically for your organization, contact kyle.swanson@metrostate.edu or info@mncyber.org

Information Security in the Healthcare Domain


Courses are face-to-face, and attendance is required.

Length: 14 total hours

This course is ideal for information security professionals charged with guarding protected health information (PHI), including those in the following positions:

  • Compliance Officer
  • Information Security Manager
  • Privacy Officer
  • Compliance Auditor
  • Risk Analyst
  • Medical Records Supervisor
  • Information Technology Manager
  • Privacy and Security Consultant
  • Health Information Manager
  • Practice Manager

In this course you will gain knowledge in the following domains:

  • Healthcare industry
  • Regulatory environment
  • Third-party risk management
  • Information risk assessment
  • Information governance and risk management
  • Privacy and security in healthcare

Experience in the healthcare security, compliance and privacy areas.

Price: $750.00  Early Bird Pricing: $675.00 until 21 days prior to beginning of course

Useful Websites:

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Session on:

  • Tuesday, January 29, 2018 and Wednesday, January 30, 2018 from 8:30 a.m. until 4:00 p.m.

If you want to customize this course specifically for your organization, contact kyle.swanson@metrostate.edu or info@mncyber.org

Business Strategy to Execution – Part 2 of the Business Architecture Certificate


Using a case study throughout the course to illustrate the concepts, this course provides guided practice for participants to use business architecture tools that map capabilities, align them to strategy, and use tools such as maturity assessments, roadmaps, and business intelligence metrics to determine readiness and progress with business outcomes.   The last module is a case study that requires participants to independently apply tools.   Participants leave the course with the ability to apply these same tools in their own organization to move from strategy to execution.  See the competency tab for a more detailed course outline.

Length:

  • Eight 4-hour sessions

This is the second course in the Business Architecture Certificate

  • Executives
  • Business Managers
  • CIO’s
  • CFO’s
  • CHRO’s
  • Enterprise Architects
  • HR Managers
  • IT Managers
  • Project Managers
  • Business Analysts
  • Finance Managers
  • Business Consultants
  • Industrial Engineers
  • Six Sigma Experts

Module 1 – Business Model Canvas: Back Stage

  1. Describe a company through the lens of business architecture
  2. Know how to define and generate the remaining components of the Business Model Canvas

Module 2 – Capabilities

  1. Learn the general concepts and value of Business Capabilities
  2. Decompose capabilities
  3. Create capabilities definitions using a case study
  4. Describe the various modeling techniques and how they’re used

Module 3 – Enablers

  1. Identify what enables an organization’s business capabilities
  2. In relation to business capabilities:
    • Model an organizational view of an organization
    • Document and define business processes
    • Model the connection of technology and business capabilities

Module 4 – Strategy Alignment to Capabilities

  1. Understand the role that business capabilities can play in helping an organization achieve its strategic objectives
  2. Understand the challenges and business impact of not executing your strategy

Module 5 – Maturity Assessment

  1. Walk through a maturity assessment process and see how organizations use them for:
    • Identifying strategy and/or initiatives
    • Identifying capabilities
    • Assessing current state
    • Identifying needed future state maturity
    • Conducting a Gap Assessment
    • Closing the Gap – Capability Roadmap
  2. Learn how to begin a capability assessment

Module 6 – Strategic Roadmap

  1. Complete a Capability Analysis and write effective statements
  2. Create a capability roadmap

Module 7 – Metrics and Business Intelligence

  1. Understand a Balanced Scorecard model
  2. Understand the different types of Performance Indicators
    • Lagging Indicators
    • Leading Indicators
  3. Understand the difference between Performance Indicators and Key Performance Indicators

Module 8 – Case Study #2

  1. Using a case study:
    • Identify deliverables being requested
    • Analyze case
    • Select the best tools to use to produce the deliverables
    • Produce deliverables
    • Make a strategic choice on presentation of deliverables
    • Plan presentation
    • Deliver presentation
  2. As a class, participate in evaluating tool and presentation choices of other groups

Understanding the Business is a prerequisite for this course.

Price: $2048.00  Early Bird Rate: $1843.00 until Monday, April 1, 2019

  • Course Texts: no texts are used in this course
  • Food: a light dinner is provided prior to class starting
  • Free Parking
  • CEUs: 3.36

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Session on:

  • Monday, April 29, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, May 2, 2019 from 5:00 p.m. until 9:00 p.m.
  • Monday, May 6, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, May 9, 2019 from 5:00 p.m. until 9:00 p.m.
  • Monday, May 13, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, May 16, 2019 from 5:00 p.m. until 9:00 p.m.
  • Monday, May 20, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, May 23, 2019 from 5:00 p.m. until 9:00 p.m.

Please contact us if you wish to bring this training to your organization for your business architecture team.

Understanding the Business – Part 1 of the Business Architecture Certificate


Using a case study throughout the course to illustrate the concepts, this course provides guided practice for participants to use business architecture tools that help understand the business of the organization.  The last module is a case study that requires participants to independently apply tools.  Participants leave the course with the ability to apply these same tools in their own organization to understand the business.  See the Competencies tab for more detailed course outline.

Length:

  • Six 4-hour sessions

This is the first course in the Business Architecture Certificate

  • Executives
  • Business Managers
  • CIO’s
  • CFO’s
  • CHRO’s
  • Enterprise Architects
  • HR Managers
  • IT Managers
  • Project Managers
  • Business Analysts
  • Finance Managers
  • Business Consultants
  • Industrial Engineers
  • Those who think TOGAFs are fun and exciting
  • Six Sigma Experts

Module 1 – Introduction of Course and Case Study #1

  1. Articulate the business need and value of Business Architecture
  2. Relate role of Business Architecture to other organizational disciplines
  3. Identify, at a high-level, tools in the Business Architecture toolkit
  4. Define nine blocks of a business model canvas

Module 2 – Business Context and Environment

  1. View the organization through a holistic lens
  2. Understand the environment where business architecture exists
    • Articulate the difference between purpose, mission, vision and values
    • Complete Front Stage of Business Model Canvas
  3. Use tips and strategies for extracting:
    • Customer segments
    • Value proposition
    • Channels used
    • Relationships
  4. Leverage various methodologies to describe the external environment:
    • SWOT
    • PESTEL
    • Porter’s 5 Forces
  5. Describe a company through the lens of business architecture
  6. Define and generate the basic components of a business model canvas

Module 3 – Know Your Customer Segment and Persona

  1. Describe Design Thinking approach
  2. Define personas that align with customer segments
  3. Complete Value Proposition Canvas
    • Jobs, Pains and Gains
    • Product and service maps
  4. Define your value proposition statement

Module 4 – Value Streams & Journey Map

  1. Leverage Design Thinking approach
  2. Define and understand value streams and their use in an organization
  3. Evolve value stream into a customer journey map
  4. Use journey mapping to drive value transformation
  5. Design services blueprint

Module 5 – Applying in Real Life

  1. Understand the approaches and considerations for launching a business architecture practice within an organization
  2. Describe the skills, tactics, and techniques used by a business architect
  3. Appraise organizational culture in relation to maturity and change readiness
  4. Identify common pitfalls to avoid
  5. Apply approaches and considerations to real-life scenarios
  6. Inventory skills with the BIZBOK Business Architect Skills Palette
  7. Apply the BAMM to launching a business architecture practice

Module 6 – Case Study – Using the Tools

  1. Using the knowledge gained in the previous 5 modules, analyze a case study, produce business architecture artifacts, and deliver a presentation.
  2. As a class, participate in  evaluating the tools and presentation choices of other groups.

There are no prerequisites for this course.

Price: $1733.00  Early Bird Rate: $1560.00 until February 18, 2019

Course Texts (provided):

  • Value Proposition Design: How to Create Products and Services Customers Want, by Osterwalder, Pigneur, Bernarda and Smith
  • Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers, by Osterwalder and Pigneu

Food: a light dinner is provided prior to class starting

Free Parking

CEUs: 3.36

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Session On:

  • Monday, March 18, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, March 21, 2019 from 5:00 p.m. until 9:00 p.m.
  • Monday, March 25, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, March 28, 2019 from 5:00 p.m. until 9:00 p.m.
  • Monday, April 1, 2019 from 5:00 p.m. until 9:00 p.m.
  • Thursday, April 4, 2019 from 5:00 p.m. until 9:00 p.m.

Please contact us if you wish to bring this training to your organization for your business architecture team.

Maximizing Agile Outcomes with Analysis


During a 3-day classroom experience, participants will use a case study to look at and practice concepts and techniques for great analysis on agile projects, including;

  • Defining Vision, Problems, and Results Needed
  • Identifying good and poorly written user stories
  • Writing user stories
  • Using the Gherkin Method for user story acceptance criteria
  • Splitting user stories
  • Creating a Story Map and using it to:
    • Analyze the user experience
    • Analyze for gaps
    • Define MVP
    • Organize releases
  • Analyzing the backlog
  • Prioritizing the backlog
  • Relating Analysis Models to user stories
  • Identifying what stories from the case study need models
  • Facilitating for better conversations and rich dialog
  • Facilitation techniques for innovation

The classroom experience is followed up with cohort coaching sessions.  Every three weeks, participants join a 1-hour virtual session and bring work-related examples, questions, and challenges that match these topics:

  1. Product Owner and Analyst Collaboration
  2. A Healthy Backlog
  3. User Stories
  4. Acceptance Criteria
  5. Story Splitting
  6. Prioritization
  7. Analysis Models
  8. Collaborating for better dialog

Length:  This program consists of 3 days in the classroom and 6 months of virtual follow-up sessions with cohort coaching for a total of 30 contact hours.

Participants that attend all classroom and virtual sessions and fully engage in the cohort will earn a certificate for Maximizing Agile Outcomes with Analysis.

This course is valuable to:

  • Agile teams or team members (Product Owners, Scrum Masters, Business Analysts, System Analysts) who need to increase their level of business analysis
  • Experienced business analysts who want to add value to an agile team
  • Those new to business analysis and work, or desire to work, in an agile environment
  • Anyone involved in transitioning an organization from a traditional to agile environment

Participants in the course will:

  1. Discuss and identify how agile analysis adds value to teams delivering high quality products
  2. Distinguish what activities are part of agile analysis
  3. Practice the key techniques for great agile analysis:
    • User Stories
    • User Story Splitting
    • Acceptance Criteria
    • User Story Mapping
    • Analysis Models to go with your stories
  4. Understand the role of the Product Owner and who does analysis
  5. Understand how to link a product vision and roadmap to the details of your everyday work
  6. Know where analysis fits into agile ceremonies
  7. Describe what a healthy backlog looks like and how to prioritize it

There are no required prerequisites for this course; however, if agile is a unknown concept to you, consider taking Intro to Agile and bring some agile knowledge to the course.

Price: $1,599.00.00 Early Bird Pricing: $1439.10 up to 4 weeks prior to the course start date.

Register with co-workers (3 or more) and get an additional 15% off

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in courses that are at least 7 hours in length
  • CEUs: 3.6

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Session:

  • Monday, June 3, Tuesday, June 4, and Wednesday, June 5, 2019 from 8:30 a.m. until 4:30 p.m. each day.

If you are registering through your local workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu or call 612-659-7230.

Increase your employees’ skills and knowledge, open a pathway to better communication, and retain your talented workforce with customized training.  Call today (612) 659-7230 for more information or to schedule a no-obligation meeting.

Executing Successful Projects Series 3: Project Acumen


This Series is comprised of four separate courses.

  1. Building the Business Case for Change
  2. From Business Case to Project Charter
  3. Leading Stakeholders through Change
  4. Project Engagement

The registration now button on this page will automatically register you in all four courses with a 15% series discount.

Length: Courses vary in length; the total length of the series is 3 days

This series is part of the Executing Successful Projects Certificate

People who lead:

  • Departments
  • Divisions
  • Project teams
  • Change initiatives
  • It rollout or implementation projects
  • Strategic initiatives – like business architects
  • Process improvement projects
  • Continuous improvement efforts

After completing this series, participants will be able to:

  1. Build a business case
    • Explain the linkage between an organization’s strategy, change initiative and the role of the business case
    • Complete the non-financial sections of a business case and support the preparation of the financial analysis
    • Convert the intangible benefits of a solution into the tangible, quantitative benefits and use them in the business case
    • Recognize the application of the principals of good data presentation
    • Identify crucial success factors and risk for a change initiative
  2. Use a business case to build a project charter
    • Understand how the elements of a business case transfer to a project charter
    • Recognize the audience for a project charter
    • Appreciate the elements of an effective project charter
    • Learn to critique your own charters with a best practice checklist
    • Write a project charter based on business case
  3. Understand how project leadership is directly related to your ability to motivate people
    • Develop a promotional lens to view and motivate people in your role as a project manager
    • Devise an immediate plan to increase your influence as a project manager
    • Understand the Key Drivers of change
    • Appreciate why projects efforts fail
  4. Identify key stakeholders for smoother transitions
    • Understand the connection between projects and change
    • Recognize your Sphere of Influence
    • Utilize the 3 Steps of Change Implementation
    • Analyze your audience and individualize communication for maximum engagement

There are no prerequisites for these courses.

Price: $782.85 Early Bird Pricing: $704.57 up to 4 weeks prior to the course start date.

  • Course Texts: no texts are used in this course.
  • Food: Lunch is included in all courses that are 7 hours or more

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Sessions on:

  • Building the Business Case for Change on Tuesday, January 8, 2019 from 8:30 a.m. to 4:30 p.m. and Wednesday, January 9, 2019 from 8:30 a.m. to 12:00 p.m.
  • From Business Case to Project Charter on Wednesday, January 9, 2019 from 12:30 p.m. to 4:30 p.m.
  • Project Engagement on Thursday, January 24, 2019 from 12:30 p.m. to 4:30 p.m.
  • Leading Stakeholders through Change on Tuesday, March 5, 2019 from 8:30 a.m. to 12:00 p.m.

Executing Successful Projects Series 2: Project Communication


This Series is comprised of three separate courses.

  1. Facilitation: A Game-Changing Leadership Skill
  2. Leading through Conflict
  3. Change

The registration button below will automatically register you in all three courses with a 15% series discount.

Length: The courses in the series are varying lengths; the whole series is 5 days in length.

This course is part of the Executing Successful Projects Certificate

People who lead:

  • Departments
  • Divisions
  • Project teams
  • Change initiatives – like business architects
  • Process improvement projects
  • Continuous improvement efforts

After completing this series, participants will be able to:

  1. Integrate the right facilitation tool for stakeholder input on project initiatives
    • Analyze situations and audience to choose the correct facilitation tools
    • Understand techniques to gather information
    • Engage participants in constructive group discussions to evaluate situations and problem solve
  2. Leverage the conflict experienced by your project team for a better results
    • Understand the five actions to handle conflict
    • Choose conflict strategy based on the situation
    • Understand win-lose scenarios and their cost
    • Recognize win-win possibilities
  3. Explain the change curve, its phases, and how it rolls out
    • Identify your go-to reaction to change and how that affects your work
    • Define your role in helping people navigate through change
    • Analyze change situations and generate plans to allow for adjustment to change

If you are new to project management, we strongly suggest the course Succeeding with Projects as a first step to get the most from this series.

If you have a background in project management, this series will be valuable to you.

Price: $1,317.50  Early Bird Pricing: $1,185.75 up to 4 weeks prior to the course start date.

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in courses that are at least 7 hours in length
  • CEUs: 4.2

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

Cancellation Policy:

Class cancellations must be done fourteen full business days before the class start date.  No refunds for cancellations of less than fourteen full business days.  No Shows/Missed Classes – Refunds will not be issued for any missed class.  Late Arrivals/Early Departures – Metropolitan State University reserves the right to decrease continuing education units issued for late arrivals and early departures.  Written confirmation will be sent to you a week before class.  If a class is canceled, you will be contacted by phone, mail, or email.  Metropolitan State University reserves the right to cancel courses due to insufficient enrollment or unforeseen circumstances, such as weather (a full refund will be granted).

Sessions on:

  • Change on Tuesday, February 12, 2019 from 12:30 p.m. to 4:30 p.m.
  • Leading through Conflict on Wednesday, February 27, 2019 from 8:30 a.m. to 12:30 p.m.
  • Facilitation: A Game-changing Leadership Skill  on Monday, March 18, Tuesday, March 19, Wednesday, March 27 and Thursday, March 28, 2019 from 8:30 a.m. to 4:30 p.m.