Say, “Yes, and…”


Length: 4 hours

This course pairs well with Building the Business Case for Change

  • Change Managers
  • Project Managers
  • Business Analysts
  • Business Architects
  • Team Leaders
  • Department Managers
  • Understand the Power of “Yes”
  • Understand the Power of “No”
  • Understand win-lose scenarios and their cost
  • Recognize win-win possibilities and the gains

This course does not have a prerequisite requirement.

Price: $149.00 Early Bird Pricing: $134.10 until Dec. 11, 2017

Course Texts: no texts are used in this course

Useful Websites: PMI Talent Triangle https://www.pmi.org/learning/training-development/talent-triangle

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Spring Term

  • Monday, Jan. 8, 2018 from 8:30 a.m. until 12:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

From Business Case to Project Charter


Length: 4 hours

People who lead teams, departments, change initiatives, process improvement efforts, and/or determine goals and strategic plans.

  1. Understand how the elements of a business case transfer to a project charter
  2. Recognize the audience for a project charter
  3. Appreciate the elements of an effective project charter
  4. Learn to critique your own charters with a best practice checklist
  5. Write a project charter based on business case

To take this course, you must also register for Building the Business Case for Change.

Price: $190.00 Early Bird Pricing: $171.00 until Nov. 23, 2017

Course Texts: no texts are used in this course

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Fall Term

  • Thursday, Dec. 21, 2017 from 12:30 p.m. until 4:30 p.m.

Spring Term

  • Thursday, January 25, 2018 from 12:30 p.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Quality Improvement Projects


Length: 2 days

For anyone who needs to provide quality products or services or improve the processes being used by their organization.

Define and Measure Impact

  1. Define quality improvement (plan, do, study, act)
  2. Describe the characteristics of a team that excels at quality improvement
  3. Understand how to clearly state problems and use a benefit-effort matrix to prioritize options
  4. Apply quality improvement concepts to identify and analyze improvement opportunities within your sphere of influence
  5. Use your time where it can have the most impact

Choose and Use Tools

  1. Use tools to select and define quality improvement opportunities
  2. Use tools to manage quality improvement projects
  3. Capture and ensure voice of customer
  4. Use quality improvement tools to gather input and make tools choices for specific situations

Gather Information from the Customer

  1. Understand the role and responsibilities of a facilitator
  2. Use both verbal and nonverbal techniques to elicit information
  3. Know what to record and how to rank the information
  4. Learn and practice to use the 5 most common elicitation tools
  5. Use 10 steps to design an input session

There are no prerequisites for this course.

Price: $635.00 Early Bird Pricing: $571.50 until Dec. 12, 2017

Course Text: no tests are used in this course

Food:  Lunch is included in all courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Spring Term

  • Thursday, Jan. 11, 2018 from 8:30 a.m. until 4:30 p.m.
  • Friday, Jan. 12, 2018 from 8:30 a.m. until 4:30 p.m.

or

  • Wednesday, March 21, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 22, 2018 from 8:30 a.m. until 4:30 p.m.

 

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Project Management Capstone


Length: 2 days

People who lead or sponsor projects.

After taking this course, participants will be able to:

  1. Apply Project Management and Leadership tools and techniques.
  2. Weigh options and make decisions in challenging situations.
  3. See how a variety of approaches can meet the same goal – depending on the situation.
  4. Gain insight from other students and the instructor.

Student must complete all other courses in the Change Management Certificate before taking this course:

  1. Facilitation: A Game-changing Leadership Skill
  2. Storytelling for Leaders
  3. Building the Business Case for Change
  4. Leading your Stakeholders through Change
  5. Getting Buy-in for Just About Anything
  6. Knowing the Risks Leads to Opportunity

Price: $1074.00 Early Bird Pricing$966.60 until April 17, 2018

  • Course Texts:  No text books are used in this course.  This course does use an iPad simulation tool, but the iPads are provided
  • Food:  Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I loved the simulations on the iPads.” – from spring 2017 participant 

 “Christine is a particularly excellent and engaging instructor.  No hesitation in taking courses she teaches in the future.” – from spring 2017 participant 

Spring Term

  • Tuesday, May 15, 2018 from 8:30 a.m. to 4:30 p.m.
  • Wednesday, May 16, 2018 from 8:30 a.m. to 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Managing an ERP Project


Length: 1 day

This course pairs well with the Executing Successful Projects Certificate.

  • Project Managers
  • Those who perform the role of a project manager on an ERP Implementation Project

After taking this course, participants will be able to:

  1. Illustrate key principles and concepts regarding the ERP Business Case
  2. Describe architecture and understand how ERP fits into IT Enterprise Architecture (with a focus on SAP)
  3. Define and demystify data and master data through the use of “real-world” examples
  4. Describe silos and explain how ERP breaks down business silos through business process integration
  5. Define exactly how business process is relevant to ERP projects, especially with the use of master data and business process mapping
  6. Understand analytics to achieve vertical benefit
  7. Describe and perform basic Business Process modeling tasks and understand their relevance to the ERP Business Case
  8. Understand the core principles of ERP Projects and project manager’s role in managing change

This course does not have a prerequisite requirement.

Price: $295.00 Early Bird Pricing: $250.75 until February 28, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in a daytime course or a light meal with an evening course.
  • Free Parking
  • .96 CEU’s awarded for attendance

New registration dates coming soon.

Leading Your Stakeholders through Change


Length: 1/2 day

This course pairs well with Building the Business Case for Change

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plan.

After taking this course, participants will be able to:

  1. Grasp the role of change in an organization
  2. Understand the Key Drivers of change
  3. Appreciate why change efforts fail
  4. Comprehend the change process
  5. Understand and plan for the Butterfly-Effect theory
  6. Identify key stakeholders
  7. Recognize your Sphere of Influence
  8. Utilize the 3 Steps of Change Implementation
  9. Analyze your audience and individualize communication
  10. Practice new skills on a case study

Suggested Prerequisite: Building the Business Case for Change

Building the Business Case for Change will help you identify tangible benefits used to craft messages for key stakeholders.

Price: $150.00 Early Bird Pricing: $135.00 until Dec. 7, 2017

  • Course Texts: no texts are used in this course

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I liked the blend of activities: videos and teaching” – from spring 2017 participant

“Very relevant- good breakdown of people’s response to change.” – from spring 2017 participant

Spring Term

  • Thursday, Jan. 4, 2018 from 8:30 a.m. until 12:00 p.m.
  • Friday, April 20, 2018 from 8:30 a.m. until 12:00 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Building the Business Case for Change


Length: 1 and 1/2 days

This course pairs well with Leading Your Stakeholders through Change.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

  1. Identify common sources of change
  2. Explain the linkage between an organization’s strategy and change, and the role of the business case
  3. Complete the non-financial sections of a business case and support the preparation of the financial analysis
  4. Convert the intangible benefits of a change initiative into tangible, quantitative benefits and use them in the business case
  5. Recognize the application of the principals of good data presentation
  6. Identify crucial success factors and risk for a change initiative

This certificate does not have a prerequisite requirement.

Price: $474.00 Early Bird Pricing: $426.60 until Nov. 22, 2017

  • Course Texts: no texts are used in this course.
  • Food: Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“While the materials were really good – the conversations and examples really helped my understanding and application.” – from Cheryl Kyle

“I really enjoyed this class!” – from spring 2017 participant

Fall Term

  • Wednesday, Dec. 20, 2017 from 8:30 a.m. until 4:30 p.m.
  • Thursday, Dec. 21, 2017 from 8:30 a.m. until 12:00 p.m.

Spring Term

  • Wednesday, Jan. 24, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, Jan. 25, 2018 from 8:30 a.m. until 12:00 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Storytelling for Leaders


Length: 1 day

This course pairs well with Executing Change Certificate and Succeeding with Projects Certificate.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

  • Understand why story is an effective communication medium
  • Understand how storytelling helps champion change
  • Learn 4 story-types and how and when to use them
  • Find, create, and tell influential stories that get results

This course does not have a prerequisite requirement.

Price: $380.00 Early Bird Pricing$342.00 until Oct. 9, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in all courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“This was a phenomenal course – very enjoyable, fun, engaging, and useful.”-  from spring 2017 participant 

 “The instructor was fantastic… very enjoyable.” – from spring 2017 participant 

 “I really liked the instructor’s energy.” – from spring 2017 participant 

Fall Term

  • Monday, Nov. 6, 2017 from 8:30 a.m. until 4:30 p.m.

Spring Term

  • Thursday, Feb. 1, 2018

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Facilitation: A Game-changing Leadership Skill


“Facilitate”
Verb: to smooth or expedite – for example – smoothing the process of providing input and/or expediting the gathering of information.
Evolved verb: moderating a discussion in a non-biased manner

“Facilitation”
The gathering of people’s ideas, insights, and opinions is part art and part science.

This course will improve both aspects.

  • The science is knowing what analysis needs to be done before and after the session, along with knowing what tools to choose to get the inclusion you seek.
  • The art is knowing how to monitor and adjust during the session to ensure that people are participating – and doing so in a positive manner.
  • Length: 4 days
  • This course pairs well with the Executing Change Certificate and Succeeding with Projects Certificate.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

Module 1: Facilitation 101  

  • Comprehend the role of the facilitator
  • Understand facilitation parts: prepare, engage, expedite, and close
  • Conduct a stakeholder analysis
  • Utilize templates for meeting agendas
  • Know and execute the components of a facilitation plan
  • Secure participant engagement
  • Understand the essentials of group dynamics and how to use it in meetings
  • Utilize strategies to follow-up meeting discussions and actions
  • Use tools to encourage participation and meet objectives
  • Close the session to encourage action

Module 2: Information Gathering Techniques

  • Comprehend that gathering information is critical
  • Understand techniques to gather information and the purpose/usefulness of each
  • Apply techniques to elicit opinions
  • Utilize basic root cause analysis techniques

Module 3: Beyond Information Gathering

  • Be aware and plan for the social facilitation factor (people change reactions based on who else is in the room)
  • Understand the strengths and weaknesses of a variety of decision-making models
  • Teach your own participants skills for constructive group participation

Module 4: Harnessing Conflict

  • Know how to leverage conflict
  • Utilize strategies to keep people on task

Module 5: Customizing Special Situations

  • Analyze the meeting situation to anticipate obstacles
  • Use tools to minimize meeting saboteurs
  • Learn strategies to pause a meeting run amuck

Module 6: Case Study

  • Using a case study, practice the skills and use the tools to prepare for a facilitation session
  • Facilitate an information-gathering session and receive peer feedback
  • Discuss the different choices and techniques that participants utilized

This course does not have a prerequisite requirement.

Price: $949.00 Early Bird Pricing: $854.10 until Oct. 20, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“Very helpful for facilitators at all levels of experience.” – from spring 2017 participant 

 “I enjoyed the activities because they were related to real-life scenarios.” – from Anita Patel 

Fall Term

  • Friday, Nov. 17, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Nov. 28, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Dec. 5, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Dec. 12, 2017 from 8:30 a.m. until 4:30 p.m.

Spring Term

  • Thursday, Feb. 8, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 1, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 8, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 15, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Selling Your Project


Length: ½ day

This course pairs well with Facilitation: A Game-changing Leadership Skill

People who lead or sponsor projects.

People who are experienced project managers, but need an overview of the terms and concepts associated with PMI® project management methodology.

After taking this course, participants will be able to:

  1. Understand how executing projects is directly related to your ability to motivate people
  2. Develop a sales lens to view and motivate people in your role as project manager
  3. Define Attunement and apply its principles to leading projects
  4. Build Buoyancy and apply it to project management
  5. Extract Clarity to effectively manage projects
  6. Devise an immediate plan to increase your influence as a project manager

Suggested prerequisites: Building the Business Case for Change and Leading Key Stakeholders Through Change. These two courses will help you ascertain the tangible benefits of your project proposal and identify the people you need to influence to successfully execute your project.

Price: $150.00 Early Bird Pricing$135.00 until Oct. 5, 2017

Course Texts: To Sell is Human: The Surprising Truth to Motivating Others by Daniel Pink. This text is included as part of the course fee.

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

Fall Term

  • Thursday, Nov. 2, 2017 from 1:00 p.m. until 5:00 p.m.

Spring Term

  • Thursday, April 12, 2018 from 1:00 p.m. until 5:00 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu