Change Management Capstone: Leading Change When People are Scared


Length: 1 day

People who lead teams, departments, change initiatives, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

  1. Weigh options for challenging situations and determine the best course of action
  2. See how a variety of approaches can meet goals
  3. Apply tools to common, yet challenging, situations in the workplace
  4. Gain insight from other students

Student must complete all other courses in the Change Management Certificate before taking this course:

  1. Facilitation: A Game-changing Leadership Skill
  2. Storytelling for Leaders
  3. Building the Business Case for Change
  4. Leading your Stakeholders through Change
  5. Getting Buy-in for Just About Anything
  6. Knowing the Risks Leads to Opportunity

Price: $285.00 Early Bird Pricing: $256.50 until April 12, 2018

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I liked the role play.” – from spring 2017 participant

“The technology added to the learning, as did the handouts” – from spring 2017 participant

Spring Term

  • Thursday, May 10, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Knowing the Risks Leads to Opportunity


Length: 1 and 1/2 days

This course pairs well with Building the Business Case for Change

People who are new to the concept of risk and how it relates to change initiatives, process improvement and projects.

After taking this course, participants will be able to:

  1. Explain the sources and types of risk and opportunity.
  2. Identify risks and opportunities in a given situation using several methods.
  3. Analyze the impact and likelihood of uncertainty on the situation’s objectives.
  4. Apply effective responses to each risk and create immediate or contingent action plans to deal with them.
  5. Evaluate the effectiveness of various risk responses on the situation’s objectives.
  6. Describe the rationale and method for continuous risk monitoring.

This course does not have a prerequisite requirement.

Price: $474.00 Early Bird Pricing: $426.60 until Dec. 12, 2017

Course Texts: no texts are used in this course

Food: Lunch is included in all courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“Class provided lots of good information in a short amount of time.” – from spring 2017 participant

Spring Term

  • Tuesday, Jan. 9, 2018 from 8:30 a.m. until 4:30 p.m.
  • Friday, Jan. 12, 2018 from 12:30 p.m. until 4:30 p.m.
  • Tuesday, April 24, 2018 from 8:30 a.m. until 4:30 p.m.
  • Friday, April 27, 2018 from 12:30 p.m. until 4:30 p.m.

 

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Getting Buy-in for Just About Anything


Length: 4 hours

This course pairs well with Facilitation: A Game-changing Leadership Skill

People who lead teams, departments, change initiatives, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

  1. Understand how change leadership is directly related to your ability to motivate people
  2. Develop a promotional lens to view and motivate people in your role as change agent
  3. Define Attunement and apply its principles to your role as change agent
  4. Build Buoyancy and apply it to change management
  5. Extract Clarity to effectively manage change
  6. Devise an immediate plan to increase your influence as a change agent

Suggested prerequisites: Building the Business Case for Change and Leading Your Stakeholders through Change

These two courses will help you ascertain the tangible benefits to your change proposal and identify  the people you need to influence.

Price: $150.00 Early Bird Pricing: $135.00 until Nov. 21, 2017

  • Course Texts: To Sell is Human: The Surprising Truth to Motivating Others by Daniel Pink. This text is included as part of the course fee.

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“Love that this class is based on a book. We learned concepts and tools and have the book to refer back to!” – from spring 2017 participant

Fall Term

  • Tuesday, Dec. 19, 2017 from 8:30 a.m. until Noon

Spring Term

  • Tuesday, April 10, 2018 from 8:30 a.m. until Noon

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Leading Your Stakeholders through Change


Length: 1/2 day

This course pairs well with Building the Business Case for Change

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plan.

After taking this course, participants will be able to:

  1. Grasp the role of change in an organization
  2. Understand the Key Drivers of change
  3. Appreciate why change efforts fail
  4. Comprehend the change process
  5. Understand and plan for the Butterfly-Effect theory
  6. Identify key stakeholders
  7. Recognize your Sphere of Influence
  8. Utilize the 3 Steps of Change Implementation
  9. Analyze your audience and individualize communication
  10. Practice new skills on a case study

Suggested Prerequisite: Building the Business Case for Change

Building the Business Case for Change will help you identify tangible benefits used to craft messages for key stakeholders.

Price: $150.00 Early Bird Pricing: $135.00 until Dec. 7, 2017

  • Course Texts: no texts are used in this course

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I liked the blend of activities: videos and teaching” – from spring 2017 participant

“Very relevant- good breakdown of people’s response to change.” – from spring 2017 participant

Spring Term

  • Thursday, Jan. 4, 2018 from 8:30 a.m. until 12:00 p.m.
  • Friday, April 20, 2018 from 8:30 a.m. until 12:00 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Building the Business Case for Change


Length: 1 and 1/2 days

This course pairs well with Leading Your Stakeholders through Change.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

  1. Identify common sources of change
  2. Explain the linkage between an organization’s strategy and change, and the role of the business case
  3. Complete the non-financial sections of a business case and support the preparation of the financial analysis
  4. Convert the intangible benefits of a change initiative into tangible, quantitative benefits and use them in the business case
  5. Recognize the application of the principals of good data presentation
  6. Identify crucial success factors and risk for a change initiative

This certificate does not have a prerequisite requirement.

Price: $474.00 Early Bird Pricing: $426.60 until Nov. 22, 2017

  • Course Texts: no texts are used in this course.
  • Food: Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“While the materials were really good – the conversations and examples really helped my understanding and application.” – from Cheryl Kyle

“I really enjoyed this class!” – from spring 2017 participant

Fall Term

  • Wednesday, Dec. 20, 2017 from 8:30 a.m. until 4:30 p.m.
  • Thursday, Dec. 21, 2017 from 8:30 a.m. until 12:00 p.m.

Spring Term

  • Wednesday, Jan. 24, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, Jan. 25, 2018 from 8:30 a.m. until 12:00 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Storytelling for Leaders


Length: 1 day

This course pairs well with Executing Change Certificate and Succeeding with Projects Certificate.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

  • Understand why story is an effective communication medium
  • Understand how storytelling helps champion change
  • Learn 4 story-types and how and when to use them
  • Find, create, and tell influential stories that get results

This course does not have a prerequisite requirement.

Price: $380.00 Early Bird Pricing$342.00 until Oct. 9, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in all courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“This was a phenomenal course – very enjoyable, fun, engaging, and useful.”-  from spring 2017 participant 

 “The instructor was fantastic… very enjoyable.” – from spring 2017 participant 

 “I really liked the instructor’s energy.” – from spring 2017 participant 

Fall Term

  • Monday, Nov. 6, 2017 from 8:30 a.m. until 4:30 p.m.

Spring Term

  • Thursday, Feb. 1, 2018

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Facilitation: A Game-changing Leadership Skill


“Facilitate”
Verb: to smooth or expedite – for example – smoothing the process of providing input and/or expediting the gathering of information.
Evolved verb: moderating a discussion in a non-biased manner

“Facilitation”
The gathering of people’s ideas, insights, and opinions is part art and part science.

This course will improve both aspects.

  • The science is knowing what analysis needs to be done before and after the session, along with knowing what tools to choose to get the inclusion you seek.
  • The art is knowing how to monitor and adjust during the session to ensure that people are participating – and doing so in a positive manner.
  • Length: 4 days
  • This course pairs well with the Executing Change Certificate and Succeeding with Projects Certificate.

People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

Module 1: Facilitation 101  

  • Comprehend the role of the facilitator
  • Understand facilitation parts: prepare, engage, expedite, and close
  • Conduct a stakeholder analysis
  • Utilize templates for meeting agendas
  • Know and execute the components of a facilitation plan
  • Secure participant engagement
  • Understand the essentials of group dynamics and how to use it in meetings
  • Utilize strategies to follow-up meeting discussions and actions
  • Use tools to encourage participation and meet objectives
  • Close the session to encourage action

Module 2: Information Gathering Techniques

  • Comprehend that gathering information is critical
  • Understand techniques to gather information and the purpose/usefulness of each
  • Apply techniques to elicit opinions
  • Utilize basic root cause analysis techniques

Module 3: Beyond Information Gathering

  • Be aware and plan for the social facilitation factor (people change reactions based on who else is in the room)
  • Understand the strengths and weaknesses of a variety of decision-making models
  • Teach your own participants skills for constructive group participation

Module 4: Harnessing Conflict

  • Know how to leverage conflict
  • Utilize strategies to keep people on task

Module 5: Customizing Special Situations

  • Analyze the meeting situation to anticipate obstacles
  • Use tools to minimize meeting saboteurs
  • Learn strategies to pause a meeting run amuck

Module 6: Case Study

  • Using a case study, practice the skills and use the tools to prepare for a facilitation session
  • Facilitate an information-gathering session and receive peer feedback
  • Discuss the different choices and techniques that participants utilized

This course does not have a prerequisite requirement.

Price: $949.00 Early Bird Pricing: $854.10 until Oct. 20, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“Very helpful for facilitators at all levels of experience.” – from spring 2017 participant 

 “I enjoyed the activities because they were related to real-life scenarios.” – from Anita Patel 

Fall Term

  • Friday, Nov. 17, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Nov. 28, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Dec. 5, 2017 from 8:30 a.m. until 4:30 p.m.
  • Tuesday, Dec. 12, 2017 from 8:30 a.m. until 4:30 p.m.

Spring Term

  • Thursday, Feb. 8, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 1, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 8, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 15, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu