Say, “Yes, and…”


Length: 4 hours

This course pairs well with Building the Business Case for Change

  • Change Managers
  • Project Managers
  • Business Analysts
  • Business Architects
  • Team Leaders
  • Department Managers
  • Understand the Power of “Yes”
  • Understand the Power of “No”
  • Understand win-lose scenarios and their cost
  • Recognize win-win possibilities and the gains

This course does not have a prerequisite requirement.

Price: $149.00 Early Bird Pricing: $134.10 until Dec. 11, 2017

Course Texts: no texts are used in this course

Useful Websites: PMI Talent Triangle https://www.pmi.org/learning/training-development/talent-triangle

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Spring Term

  • Monday, Jan. 8, 2018 from 8:30 a.m. until 12:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

From Business Case to Project Charter


Length: 4 hours

People who lead teams, departments, change initiatives, process improvement efforts, and/or determine goals and strategic plans.

  1. Understand how the elements of a business case transfer to a project charter
  2. Recognize the audience for a project charter
  3. Appreciate the elements of an effective project charter
  4. Learn to critique your own charters with a best practice checklist
  5. Write a project charter based on business case

To take this course, you must also register for Building the Business Case for Change.

Price: $190.00 Early Bird Pricing: $171.00 until Nov. 23, 2017

Course Texts: no texts are used in this course

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Fall Term

  • Thursday, Dec. 21, 2017 from 12:30 p.m. until 4:30 p.m.

Spring Term

  • Thursday, January 25, 2018 from 12:30 p.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Quality Improvement Projects


Length: 2 days

For anyone who needs to provide quality products or services or improve the processes being used by their organization.

Define and Measure Impact

  1. Define quality improvement (plan, do, study, act)
  2. Describe the characteristics of a team that excels at quality improvement
  3. Understand how to clearly state problems and use a benefit-effort matrix to prioritize options
  4. Apply quality improvement concepts to identify and analyze improvement opportunities within your sphere of influence
  5. Use your time where it can have the most impact

Choose and Use Tools

  1. Use tools to select and define quality improvement opportunities
  2. Use tools to manage quality improvement projects
  3. Capture and ensure voice of customer
  4. Use quality improvement tools to gather input and make tools choices for specific situations

Gather Information from the Customer

  1. Understand the role and responsibilities of a facilitator
  2. Use both verbal and nonverbal techniques to elicit information
  3. Know what to record and how to rank the information
  4. Learn and practice to use the 5 most common elicitation tools
  5. Use 10 steps to design an input session

There are no prerequisites for this course.

Price: $635.00 Early Bird Pricing: $571.50 until Dec. 12, 2017

Course Text: no tests are used in this course

Food:  Lunch is included in all courses that are at least 7 hours in length

If your organization has at least 6 participants and you desire to host the class at your site or you would like to have this course customized specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

This course is new for this academic year.

Spring Term

  • Thursday, Jan. 11, 2018 from 8:30 a.m. until 4:30 p.m.
  • Friday, Jan. 12, 2018 from 8:30 a.m. until 4:30 p.m.

or

  • Wednesday, March 21, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, March 22, 2018 from 8:30 a.m. until 4:30 p.m.

 

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Change Management Capstone: Leading Change When People are Scared


Length: 1 day

People who lead teams, departments, change initiatives, process improvement efforts, and/or determine goals and strategic plans.

After taking this course, participants will be able to:

  1. Weigh options for challenging situations and determine the best course of action
  2. See how a variety of approaches can meet goals
  3. Apply tools to common, yet challenging, situations in the workplace
  4. Gain insight from other students

Student must complete all other courses in the Change Management Certificate before taking this course:

  1. Facilitation: A Game-changing Leadership Skill
  2. Storytelling for Leaders
  3. Building the Business Case for Change
  4. Leading your Stakeholders through Change
  5. Getting Buy-in for Just About Anything
  6. Knowing the Risks Leads to Opportunity

Price: $285.00 Early Bird Pricing: $256.50 until April 12, 2018

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I liked the role play.” – from spring 2017 participant

“The technology added to the learning, as did the handouts” – from spring 2017 participant

Spring Term

  • Thursday, May 10, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Project Management Capstone


Length: 2 days

People who lead or sponsor projects.

After taking this course, participants will be able to:

  1. Apply Project Management and Leadership tools and techniques.
  2. Weigh options and make decisions in challenging situations.
  3. See how a variety of approaches can meet the same goal – depending on the situation.
  4. Gain insight from other students and the instructor.

Student must complete all other courses in the Change Management Certificate before taking this course:

  1. Facilitation: A Game-changing Leadership Skill
  2. Storytelling for Leaders
  3. Building the Business Case for Change
  4. Leading your Stakeholders through Change
  5. Getting Buy-in for Just About Anything
  6. Knowing the Risks Leads to Opportunity

Price: $1074.00 Early Bird Pricing$966.60 until April 17, 2018

  • Course Texts:  No text books are used in this course.  This course does use an iPad simulation tool, but the iPads are provided
  • Food:  Lunch is included in all courses that are 7 hours or more

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I loved the simulations on the iPads.” – from spring 2017 participant 

 “Christine is a particularly excellent and engaging instructor.  No hesitation in taking courses she teaches in the future.” – from spring 2017 participant 

Spring Term

  • Tuesday, May 15, 2018 from 8:30 a.m. to 4:30 p.m.
  • Wednesday, May 16, 2018 from 8:30 a.m. to 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Managing an ERP Project


Length: 1 day

This course pairs well with the Executing Successful Projects Certificate.

  • Project Managers
  • Those who perform the role of a project manager on an ERP Implementation Project

After taking this course, participants will be able to:

  1. Illustrate key principles and concepts regarding the ERP Business Case
  2. Describe architecture and understand how ERP fits into IT Enterprise Architecture (with a focus on SAP)
  3. Define and demystify data and master data through the use of “real-world” examples
  4. Describe silos and explain how ERP breaks down business silos through business process integration
  5. Define exactly how business process is relevant to ERP projects, especially with the use of master data and business process mapping
  6. Understand analytics to achieve vertical benefit
  7. Describe and perform basic Business Process modeling tasks and understand their relevance to the ERP Business Case
  8. Understand the core principles of ERP Projects and project manager’s role in managing change

This course does not have a prerequisite requirement.

Price: $295.00 Early Bird Pricing: $250.75 until February 28, 2017

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in a daytime course or a light meal with an evening course.
  • Free Parking
  • .96 CEU’s awarded for attendance

New registration dates coming soon.

ERP Projects and Business Analysis


Length: 1 day

This course pairs well with the Business Analysis Certificate

  • Business Analysts
  • Those who perform the role of business analyst on an ERP Implementation Project

After taking this course, participants will be able to:

  1. Illustrate key principles and concepts regarding the ERP Business Case
  2. Describe architecture and understand how ERP fits into IT Enterprise Architecture (with a focus on SAP)
  3. Define and demystify data and master data through the use of “real-world” examples
  4. Describe silos and explain how ERP breaks down business silos through business process integration
  5. Define exactly how business process is relevant to ERP projects, especially with the use of master data and business process mapping
  6. Understand analytics to achieve vertical benefit
  7. Describe and perform basic Business Process Modeling tasks and understand their relevance to the ERP Business Case
  8. Understand the core principles of ERP Projects and the business analyst’s role in managing change

This course does not have a prerequisite requirement.

Price: $295.00 Early Bird Pricing: $265.50 until March 15, 2017.

  • Course Texts: no texts are used in this course
  • Food: Lunch is included in a daytime course or a light meal with an evening course.
  • Free Parking
  • .96 CEU’s awarded for attendance

New registration dates coming soon.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Business Analysis Capstone: This Wasn’t in the BABOK ®! Real-World BA Applications


Length: 2 days.

  • Business Analysts
  • Project Managers
  • CIOs
  • CFOs
  • CHROs
  • Enterprise Architects
  • Team Leaders
  • Or anyone who wants one of the above roles in the future
  • CBAPs who want an interactive practice experience

After taking this course, participants will be able to:

  1. Understand and apply how the role of the business analyst works in a project team
  2. Refine understanding of analysis and how it is used
  3. Make choices of which techniques should be applied to a situation for the best outcome
  4. Recognize the role of the human element and learn to expedite techniques that capitalize on that wild card that is a part of any project or process

Participants must have completed the following courses:

  1. Introduction to Business Analysis
  2. Requirements Elicitation and Scope
  3. Requirements Analysis
  4. Business Analysis Planning
  5. Supporting and Managing Requirements

Price: $849.00 Early Bird Pricing: $764.10 until March 28, 2018

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

Spring Term:

  • Wednesday, April 25, 2018 from 8:30 a.m. until 4:30 p.m.
  • Thursday, April 26, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Supporting and Managing Requirements


Length: 1 day.

  • Business Analysts
  • Project Managers
  • CIOs
  • CFOs
  • CHROs
  • Enterprise Architects
  • Team Leaders
  • Or anyone who wants one of the above roles in the future
  • CBAPs who want to hone their skills in supporting and managing requirements

After taking this course, participants will be able to:

  1. Document and package requirements for different audiences and needs from custom development to prepackaged software
  2. Trace requirements, validating and verifying them throughout the project
  3. Use Request for Information (RFI), Request for Qualifications (RFQ) and Request for Proposal (RFP) processes
  4. Understand where and when a business analyst fits into testing practices
  5. Assess the quality of a requirement
  6. Manage changes/change control processes
  7. Package and allocate requirements to solution components.

Please note that while this course will thoroughly cover the philosophy and concepts in the BABOK® it is not designed to serve as an exam preparation course.

CBAP or the courses: Introduction to Business Analysis and Requirements Elicitation and Scope, or a thorough understanding of the competencies in those courses.

Price: $445.00 Early Bird Pricing$400.50 until March 14, 2018

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I will use the gap analysis tool at my desk tomorrow on my current project.” – spring 2017 participant

Spring Term

  • Wednesday, April 11, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu

Business Analysis Planning


Length: 1 day.

  • Business Analysts
  • Project Managers
  • CIOs
  • CFOs
  • CHROs
  • Enterprise Architects
  • Team Leaders
  • Or anyone who wants one of the above roles in the future
  • CBAPs who need to apply BABOK® concepts to workplace situations

After taking this course, participants will be able to:

  1. Perform stakeholder analysis with a variety of diagrams, approaches and techniques
  2. Identify gaps: understanding current and future states of the business/solution
  3. Use scope documentation for planning purposes
  4. Determine which business analysis approach to take and the impacts on planning
  5. Determine what activities are needed and what deliverables should be produced
  6. Differentiate between the planning a business analyst does and that of the project manager
  7. Prioritize requirements, determine risks, and understand how they impact planning
  8. Plan, estimate, and communicate business analysis work
  9. Apply business analysis metrics

Please note that while this course will thoroughly cover the philosophy and concepts in the BABOK® it is not designed to serve as an exam preparation course.

CBAP or the courses: Introduction to Business Analysis and Requirements Elicitation and Scope, or a thorough understanding of the competencies in those courses.

Price: $445.00 Early Bird Pricing: $400.50 until February 20, 2018

If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or beth.schaefer@metrostate.edu

“I found all skills and topics to be useful.” – from spring 2017 participant

Spring Term

  • Tuesday, March 20, 2018 from 8:30 a.m. until 4:30 p.m.

If you are registering through the workforce center, you must have your counselor contact IPD directly at institute@metrostate.edu