Verb: to smooth or expedite – for example – smoothing the process of providing input and/or expediting the gathering of information.
Evolved verb: moderating a discussion in a non-biased manner
The gathering of people’s ideas, insights, and opinions is part art and part science.
This course will improve both aspects.
- The science is knowing what analysis needs to be done before and after the session, along with knowing what tools to choose to get the inclusion you seek.
- The art is knowing how to monitor and adjust during the session to ensure that people are participating – and doing so in a positive manner.
- Length: 4 days
- This course pairs well with the Executing Change Certificate and Succeeding with Projects Certificate.
People who lead teams, departments, change initiatives, project teams, process improvement efforts, and/or determine goals and strategic plans.
After taking this course, participants will be able to:
Module 1: Facilitation 101
- Comprehend the role of the facilitator
- Understand facilitation parts: prepare, engage, expedite, and close
- Conduct a stakeholder analysis
- Utilize templates for meeting agendas
- Know and execute the components of a facilitation plan
- Secure participant engagement
- Understand the essentials of group dynamics and how to use it in meetings
- Utilize strategies to follow-up meeting discussions and actions
- Use tools to encourage participation and meet objectives
- Close the session to encourage action
Module 2: Information Gathering Techniques
- Comprehend that gathering information is critical
- Understand techniques to gather information and the purpose/usefulness of each
- Apply techniques to elicit opinions
- Utilize basic root cause analysis techniques
Module 3: Beyond Information Gathering
- Be aware and plan for the social facilitation factor (people change reactions based on who else is in the room)
- Understand the strengths and weaknesses of a variety of decision-making models
- Teach your own participants skills for constructive group participation
Module 4: Harnessing Conflict
- Know how to leverage conflict
- Utilize strategies to keep people on task
Module 5: Customizing Special Situations
- Analyze the meeting situation to anticipate obstacles
- Use tools to minimize meeting saboteurs
- Learn strategies to pause a meeting run amuck
Module 6: Case Study
- Using a case study, practice the skills and use the tools to prepare for a facilitation session
- Facilitate an information-gathering session and receive peer feedback
- Discuss the different choices and techniques that participants utilized
This course does not have a prerequisite requirement.
Price: $949.00 Early Bird Pricing: $854.10 until Oct. 20, 2017
- Course Texts: no texts are used in this course
- Food: Lunch is included in courses that are at least 7 hours in length
If your organization has at least 6 participants and you desire to host the class at your site or if you would like to customize this course specifically for your organization, contact Beth Schaefer at 651-999-5834 or email@example.com
“Very helpful for facilitators at all levels of experience.” – from spring 2017 participant
“I enjoyed the activities because they were related to real-life scenarios.” – from Anita Patel
- Thursday, Feb. 8, 2018 from 8:30 a.m. until 4:30 p.m.
- Thursday, March 1, 2018 from 8:30 a.m. until 4:30 p.m.
- Thursday, March 8, 2018 from 8:30 a.m. until 4:30 p.m.
- Thursday, March 15, 2018 from 8:30 a.m. until 4:30 p.m.
If you are registering through the workforce center, you must have your counselor contact IPD directly at firstname.lastname@example.org